GSB Solutions

SIM Engineer

GSB Solutions

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Salary

💰 MX$70,000 per year

About the role

  • Execute SIM and device provisioning activities as defined under SIM & Device Engineering Operations.
  • Assist in SIM activation, deactivation, replacement, and updates as part of daily operational workflows.
  • Perform routine SIM configuration tasks while adhering to project defined SLAs and quality standards.
  • Monitor SIM and device systems for performance, errors, and malfunction indicators.
  • Conduct health checks on SIM profiles and provisioning workflows to support reliable operations.
  • Support first level analysis of SIM related incidents in collaboration with senior SIM engineers.
  • Document issues, gather relevant logs, perform basic diagnostics, and escalate to engineering/operations leads as required.
  • Maintain accurate records of SIM operations, provisioning results, and workflow changes.
  • Work closely with device engineering, operations, and customer facing teams to support SIM processes.

Requirements

  • Bachelor’s degree in Engineering, Electronics, Telecommunications, Computer Science, or related field.
  • Understanding of SIM technologies, telecom concepts, or wireless network fundamentals.
  • Basic knowledge of provisioning systems, device activation processes, or telecom OSS/BSS flows.
  • Ability to perform structured troubleshooting and follow escalation guidelines.
  • Strong documentation, communication, and coordination skills.
  • Eagerness to learn SIM engineering practices and adapt in a fast paced environment.
  • ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).
  • If you are a foreigner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.
Benefits
  • Excellent superior benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SIM provisioningSIM activationSIM configurationtroubleshootingdiagnosticstelecom OSS/BSSdevice activationwireless network fundamentalsSIM technologiesprovisioning systems
Soft Skills
documentationcommunicationcoordinationeagerness to learnadaptabilitystructured troubleshooting
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in ElectronicsBachelor’s degree in TelecommunicationsBachelor’s degree in Computer Science