Líder Funcional SAP – Módulo SD
Tekton Labs
SAP HCM Team Lead – Ongoing Support
GSB Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇪 Peru
Visit company websiteJob Level
Senior
About the role
- Lead ongoing support for SAP HCM team
- Manage 2nd level tickets and follow-up tasks
- Create and document technical specifications and documentation
- Execute unitary and regression testing based on business requirements
- Provide support on payroll processes and orientation to business users
- Collaborate with ABAP development team and manage HCM team tickets
Requirements
- SAP HCM Team Lead for Ongoing Support HCM Specialization Required with +10 years of Experience
- At least 1-2 projects with HCM Ongoing support
- SAP Certification required
- University Engineering/Business Degree (no lawyers)
- Payroll Mexico and LatinAmerican( Ecuador, Peru, Argentina, Colombia preferable) Countries Expertise or Knowledge
- Responsible for 2nd level tickets support
- Responsible for tickets management and follow up
- Responsible for technical documentation of any changes/tickets/specifications
- Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing
- Strong knowledge and support on payroll processes to give orientation to business users
- Strong knowledge on payroll rules and schemas for analysis and construction of solutions
- Work effectively with colleagues and business key users
- Experience in managing multicultural and multidisciplinary teams
- Ability to interact with multiple teams, colleagues and key business users
- Service Now experience is a plus
- Keeps contact with ABAP Development team
- Knowledge and understanding ABAP, social security and taxes, users exists for solution analysis
- Responsible for functional/technical HCM Team
- Responsible to create reports in Excel, PPT in a weekly basis for managerial levels.
- Responsible for HCM Team tickets tracking, follow up, update and documentation
- Responsible for Business ticket detailed tracking matrix
- Responsible to interact with all levels of organization for incidents resolution.
- Strong Fluency in English
Benefits
- 100% Remote
- Monday - Friday ( office hours)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAP HCMABAPunit testingregression testingtechnical documentationpayroll processespayroll rulesExcelPPTticket management
Soft skills
leadershipcollaborationcommunicationmulticultural team managementinterpersonal skillsproblem-solvingorganizational skillsservice orientationanalytical skillsadaptability
Certifications
SAP Certification