Director, Marketing
SpringWorks Therapeutics
Director of Product Imaging and Studio Operations
GS1 Canada
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Lead
About the role
- Accountable for the team’s overall performance, providing strategic direction and overseeing all production activities from intake through to final asset delivery.
- Manage day-to-day operation, leading a team of cross functional managers and team members responsible for carrying out GS1 Canada’s Imaging and Validation activities.
- Work closely with the VP, Operations Transformation in developing, communicating, and implementing strategic and operational direction.
- Establish the KPI framework to measure progress against strategic goals and provide timely, accurate reporting to drive decision making and performance improvements.
- Design, develop and implement operational tools including capacity and production plans, forecasts, productivity reporting and budgets.
- Lead a formal S&OP process with GS1 Business Leaders to ensure business needs are planned for and accounted for.
- Develop and maintain effective relationships with key 3rd Party service providers, contractors and external parties; provide oversight for contractual obligations and SLAs.
- Promote cross functional learning and training to ensure workforce can scale and flex according to fluctuating volumes.
- Champion continuous improvement and automation initiatives to scale the operation while reducing costs and improving SLAs.
- Provide hands on coaching and mentoring to the I&V Management Team and develop a culture where team members thrive.
- Handle subscriber escalations and serve as a subject matter expert on escalated issues.
- Collaborate with technology, solutions, and services to build a development and process improvement backlog aligned to the enterprise technology and solution ecosystem.
- Develop a deep understanding of GS1 standards, particularly around measurement and imaging.
- Promote and maintain a safe work environment for all employees.
Requirements
- Education: University degree in Business Management, Operations, Supply Chain, or a related discipline; MBA an asset.
- Experience: 7–10 years of progressive operations leadership at a senior level, with demonstrated success in scaling teams, improving efficiency, and aligning operations to business strategy.
- Industry Background: Preference for candidates with experience in high-volume / fast-pace operational environments (e.g., product photography studios, manufacturing, fulfillment centers, or data validation/quality operations).
- Financial Acumen: Strong background in budgeting, cost management, and resource allocation.
- Process Excellence: Experience with continuous improvement frameworks; industry-recognized certifications (Lean Six Sigma Black Belt, CPIM, CSCP) strongly preferred.
- Analytical & Technical Skills: Proven ability to interpret operational data and translate insights into decisions and process optimization.
- Leadership & Communication: Strong people leadership with exceptional ability to communicate, influence, and collaborate across functions in French and English.
- Results Orientation: Demonstrated track record of delivering against SLAs, cost targets, and subscriber experience improvements.
- Language: This role requires proficiency in both French and English.
- Critical Competencies: Operational Excellence & Execution; Strategic Agility; People Leadership & Development; Stakeholder & Partner Collaboration; Data-Driven Decision Making.
