Gruve

Lead SME Engineer – Global Network Operations

Gruve

contract

Posted on:

Location Type: Remote

Location: India

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Job Level

Senior

Tech Stack

AnsibleCloudFirewallsITSMSwitchingTerraform

About the role

  • Serve as top-level escalation for complex network/security incidents.
  • Lead major incident resolution, RCA, and post-incident improvements.
  • Ensure high availability, performance, and security of global platforms.
  • Provide deep expertise in routing/switching, LAN/WAN, SD-WAN, etc.
  • Support hybrid cloud/on-prem connectivity.
  • Review and validate network designs, configurations, and implementation plans.
  • Support 24x7 follow-the-sun operations and after-hours escalations.
  • Drive monitoring optimization, automation, and reduced MTTR.
  • Collaborate with SRE and platform teams on reliability initiatives.
  • Ensure readiness for upgrades, maintenance, and deployments.
  • Maintain runbooks, SOPs, diagrams, and documentation.
  • Implement automation and IaC (Terraform, Ansible, CloudFormation).
  • Support ITSM processes (change, incident, problem).
  • Coach mid-level engineers across global shifts.
  • Act as technical authority and promote best practices.
  • Work with Architecture/Security/Engineering teams on roadmaps and tech adoption.
  • Ensure compliance with security policies and audit requirements.
  • Communicate effectively with leadership, vendors, and partners.

Requirements

  • 8+ years in enterprise Network/Security engineering.
  • Experience in 24x7 global operations.
  • Strong hands-on skills in networking, firewalls, VPNs, cloud.
  • Proven incident response leadership.
  • Ability to make strong technical decisions under pressure.
  • Ready to work on contract
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network engineeringsecurity engineeringroutingswitchingLANWANSD-WANcloud connectivityautomationIaC
Soft Skills
incident response leadershiptechnical decision makingcoachingcollaborationcommunication