Business Consultant (Mid-level)

Grupo Yamaha Brasil

Business Consultant focusing on post-sale operations for Yamaha's dealership network. Responsibilities include training, support, and improving profitability in service operations.

Posted 5/27/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Establish network development action plans to improve financial, commercial, technical and process aspects based on the commercial area's guidelines;
Provide administrative and technical support to dealerships, supplying the information necessary for dealerships to perform accurate diagnostics focused on profitability, balance sheet analysis, fixed coverage, NPS, processes, scheduling, productivity, efficiency, service visits, labor rate, products and KPIs, as well as assessing staff competency and training needs;
Deliver administrative and technical courses on new product launches to dealerships and encourage the dealer network to enroll their teams in classroom and e-learning training whenever a need is identified;
Support the dealer network in executing and controlling parts and service campaigns;
Instruct dealers to produce Market Information System reports and Monthly Parts & Services reports, detailing the main issues detected and the dealership's performance, respectively;
Visit the network to evaluate, map and advise dealerships regarding their parts and service structure (inventory, purchasing, equipment, tooling, administration, visual standardization and training);
Visit the network to map and diagnose improvement opportunities in parts and service processes to increase dealership profitability by boosting motorcycle service throughput, parts sales and labor revenue;
Guide and monitor the network regarding compliance with the requirements of the Environmental Management System in general;

Requirements

What you’ll need

Bachelor's degree (completed)
Experience in after-sales preferred
Intermediate knowledge of Microsoft Office
Willingness to travel

Benefits

Comp & perks

Health insurance
Dental insurance
Pharmacy discount program
Life insurance
Meal allowance
Food allowance
Transportation allowance
WellHub (employee wellness platform)
Profit-sharing (PLR — Profit Participation and Results)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisbalance sheet analysisdiagnosticsKPI assessmenttraining needs assessmentmarket information systemparts and service processesinventory managementadministrationvisual standardization

Soft Skills

administrative supporttechnical supportcommunicationtraining deliverynetwork evaluationproblem-solvingadvisory skillsmonitoringcollaborationcustomer focus

Certifications

Bachelor's degree