Senior Business Consultant

Grupo Trigo

Consultor de Campo apoiando operações e franqueados das marcas de restaurantes do Grupo Trigo. Analisando indicadores, padronizando processos e impulsionando resultados nas unidades.

Posted 8/20/2026full-timeRio de Janeiro • 🇧🇷 BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in restaurant operations and financial management, with a focus on improving performance through operational diagnostics and strategic action plans. Proven ability to train teams, enhance customer experience, and drive continuous improvement initiatives across franchise operations.

Highest-signal resume keywords

Restaurant Operations ExperienceOperational and Financial AnalysisTeam Training and DevelopmentCustomer Experience ImprovementMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational DiagnosticsFinancial ManagementSales MonitoringCost of Goods Sold (CMV) AnalysisIncome Statement Interpretation (DRE)Performance TrackingAction Plan ExecutionStandardization of ProcessesQuality AssuranceContinuous Improvement Initiatives

Soft Skills

Communication SkillsInfluencing SkillsRelationship BuildingOrganizationResults Orientation

Industry Keywords

Franchise OperationsMulti-Store OperationsFood ServiceRetailOperational Standards

About the role

Key responsibilities & impact

Work directly with franchisees, ensuring the execution of operational standards and the brands' value proposition
Perform operational and financial diagnostics of units, identifying opportunities to improve performance
Monitor business indicators such as sales, CMV (cost of goods sold), quality, productivity and customer satisfaction, proposing and tracking action plans
Ensure standardization of operational processes, recipe/spec sheets, controls and QA, guaranteeing consistency across units
Train and develop teams and franchisees, promoting improvements in management and operations
Support unit financial management through analyses, interpretation of the income statement (DRE) and strategies to increase profitability
Contribute to improving the customer experience by guiding service practices and complaint handling
Identify commercial opportunities and support marketing and sales initiatives with franchisees
Lead initiatives for continuous improvement, innovation and operational efficiency
Ensure execution of action plans and act as a link between franchisees and internal departments, ensuring alignment and agility in requests

Requirements

What you’ll need

Experience in restaurant operations, food service, retail or field-based businesses
Experience monitoring and developing units, preferably within chains, franchises or multi-store operations
Experience analyzing and tracking operational and financial indicators such as sales, CMV (cost of goods sold), DRE (income statement), costs, productivity and profitability
Hands-on profile with strong operational involvement and ease transitioning between indicator analysis and field execution
Ability to identify problems, propose solutions and follow up on action plans with units
Good communication, influencing skills and ability to build relationships with franchisees and teams of different profiles
Good organization, autonomy, sense of priorities and results orientation
Good knowledge of Microsoft Office, especially Excel
Availability to travel and work on-site at units

Benefits

Comp & perks

Transportation allowance
Meal allowance / food allowance (R$42.20/day)
GymPass
Amil health plan
OMNI pharmacy assistance
Childcare assistance (for women)
Partnerships with universities
Partnerships with language schools
Profit-sharing (PLR)
Career development track