Junior Sales Administration Analyst

Grupo Tigre

Analista Administração de Vendas Jr ensuring accurate sales support processes while managing customer master data in Joinville. Focused on automating processes and enhancing commercial team efficiency.

Posted 6/3/2026full-timeJoinville • BrasilJuniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Perform complete customer registration in SAP, collecting information, validating documents, and performing pre-registration to avoid duplicates and ensure database integrity.
Perform periodic maintenance and cleansing of customer master data, correcting registration and tax inconsistencies to ensure smooth billing.
Calculate and process variable compensation, consolidating sales data and applying commercial rules to ensure accurate and timely payments.
Operationalize and formalize contract termination processes, handling system deactivation, collection of materials/assets, and closure of financial liabilities.
Operationally coordinate fleet management, monitoring fines, fuel cards, and maintenance scheduling to ensure sales representatives' productivity.
Prepare and update Standard Operating Procedures (SOPs) for all areas under your responsibility, ensuring retention of internal knowledge.
Respond to tickets related to area processes, ensuring compliance with policies and SLAs.

Requirements

What you’ll need

Currently pursuing a degree in Business Administration, Engineering, or related fields.
Experience in administrative support routines, assisting the sales team, and organizing contractual documents.
Knowledge of SAP and ticketing/support tools (e.g., ServiceNow).
Knowledge of LGPD (Brazilian General Data Protection Law).
Basic Microsoft Office skills.
Basic Power BI.
Intermediate Excel.

Benefits

Comp & perks

Work schedule: Hybrid (3 days per week on-site in Joinville).
Flexible hours.
Meal allowance.
Year-end gift.
Health insurance.
Dental plan.
Life insurance.
Private pension plan.
Wellhub (formerly Gympass).
Birthday day off.
Family-friendly company: extended maternity and paternity leave.
Employee discounts on our products.
Annual bonus (profit sharing).
Up to 50% discounts on medications.
Health programs.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAPdata cleansingvariable compensation calculationcontract termination processesfleet managementStandard Operating Procedures (SOPs)Microsoft OfficePower BIExcel

Soft Skills

administrative supportorganizational skillscommunication skillsproblem-solvingattention to detail