IT Infrastructure Coordinator

Grupo Tigre

Coordenador de Infraestrutura liderando gestão operacional de ambientes de TI em multinacional brasileira, promovendo FinOps e governança de infraestrutura.

Posted 5/28/2026full-timeJoinville • BrasilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Lead the infrastructure operation (IMS), ensuring the availability, performance, continuity and reliability of IT services, with a focus on meeting SLAs, reducing incidents and maintaining operational stability.
Manage cloud and on-premises environments (servers, storage, networks, backups and middleware), ensuring continuous monitoring, capacity management, patching and infrastructure evolution according to business needs.
Coordinate vendors and managed service partners (e.g., cloud providers, infrastructure outsourcing), ensuring alignment of scope, performance, KPIs, governance and value delivery.
Establish and lead the FinOps practice, promoting cost visibility, cloud financial governance, consumption optimization, capacity planning and cost‑efficient decision making.
Ensure mature operational processes based on best practices (ITIL/COBIT), including incident, problem, change, capacity, availability and continuity management for IT services.
Define and execute Disaster Recovery and Business Continuity strategies, including periodic testing and validation of recovery plans for critical environments.
Promote automation, operational efficiency and continuous improvement of the infrastructure, reducing manual tasks, operational costs and technical risks.
Produce operational and financial metrics (availability, capacity, cost per service, usage efficiency) to support managerial decisions and executive reporting.

Requirements

What you’ll need

Bachelor's degree in Information Technology, Engineering, Information Systems or related fields.
Solid experience in IT infrastructure management, operations (IMS) and managed services in medium/large corporate environments.
Hands‑on experience with cloud environments (Azure, AWS or similar) and traditional infrastructure (servers, networks, storage, backup, virtualization).
Experience managing infrastructure vendors and service contracts (e.g., AMS/IMS, managed services, cloud providers).
Knowledge of FinOps practices, including cloud cost management, consumption optimization, TCO analysis and IT financial governance.
Experience with operational and governance frameworks (ITIL, COBIT), including incident management, problem management, change management and capacity management.
Experience with capacity management, environment monitoring, performance analysis and resource optimization.
Experience managing critical incidents and ensuring operational continuity, including crisis response.
Advanced English for supplier interaction, technical reading and management of international contracts.
Prior experience as a coordinator or leader of infrastructure or operations teams.
Certifications related to cloud (Azure, AWS, GCP), ITIL or FinOps.
Experience in multi‑cloud environments or hybrid strategies.
Knowledge of infrastructure automation (IaC), observability and AIOps.
Experience managing data centers, corporate networks and globally distributed environments.
Experience managing costs in complex IT outsourcing contracts.
Knowledge of infrastructure security (hardening, access controls, vulnerability management).
Experience with operational transformation, cost reduction and efficiency improvement in IT.

Benefits

Comp & perks

Work schedule: Hybrid (4 days per week on-site).
Flexible hours;
Meal allowance;
Year‑end gift;
Health insurance;
Dental plan;
Life insurance;
Private pension;
Wellhub (formerly Gympass);
Birthday day off;
Family‑friendly policies: extended maternity and paternity leave.
Discount on our products;
Annual bonus (profit sharing);
Up to 50% discounts on medications;
Health programs.

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Hard Skills & Tools

IT infrastructure managementcloud environmentsAzureAWSserversnetworksstoragebackupvirtualizationinfrastructure automation

Soft Skills

leadershipcoordinationcrisis responsecommunicationoperational efficiencycontinuous improvementcost managementcapacity planningdecision makingvendor management

Certifications

Azure certificationAWS certificationGCP certificationITIL certificationFinOps certification