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Grupo Salta Educação

Financial Support Manager, Collections

Grupo Salta Educação

. Define and monitor the area’s macro KPIs (Roll rate, Recovery, Delinquency) and report results to the executive board and to the schools.

Posted 5/13/2026full-timeRio de Janeiro • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Tableau

About the role

Key responsibilities & impact
  • Define and monitor the area’s macro KPIs (Roll rate, Recovery, Delinquency) and report results to the executive board and to the schools.
  • Direct management of two coordinators (Planning and Operations), ensuring their development, integration between functions and synergy in new projects.
  • Lead the implementation of new projects in the area, negotiating contracts and coordinating the involved departments. Extensive interface with the product and technology teams.
  • Select, hire and monitor the performance of external collection agencies focused on recovering inactive students.
  • Work in close collaboration with school directors and the commercial team on collection and re-enrollment strategies, implementing initiatives to maximize the Group’s results.
  • Manage the area’s budget (Opex and Capex), seeking the best efficiency between operating cost and recovered value and ensuring return on newly implemented projects.

Requirements

What you’ll need
  • Proven track record in collections management, preferably in the education or services sector.
  • Demonstrated experience leading coordinators or supervisors.
  • Strong command of collections metrics, vintage/cohort analysis and familiarity with BI tools (Power BI/Tableau) for interpreting indicators.
  • Bachelor’s degree in Business Administration, Economics, Engineering, Financial Management or a related field.
  • Strong negotiation skills, systemic thinking, resilience and excellent interpersonal communication.

Benefits

Comp & perks
  • Meal allowance or food allowance (you choose how to split it);
  • Transportation voucher;
  • Home office allowance;
  • Reimbursement of up to R$400 for the purchase of an ergonomic chair to support remote work;
  • SulAmérica medical and dental assistance (with co-payment);
  • Profit Sharing (PLR);
  • Casual dress code;
  • Day off during your birthday month so the date doesn’t go by without celebration;
  • Salta Learning Environment: Free courses on leadership and communication to boost your career;
  • Salta +Benefits partners: T.T Burger, Chefs Club, PrimePass, Magalu, NetShoes, Ponto Frio, Casas Bahia, Cultura Inglesa, CNA, Ibmec, Le Canton, Budda Spa, among many others;
  • Your child is eligible for a school scholarship (check People & HR for details).

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collections managementcollections metricsvintage analysiscohort analysisbudget managementOpex managementCapex management
Soft Skills
leadershipnegotiationsystemic thinkingresilienceinterpersonal communication