Grupo Salta Educação

Planning Coordinator – Financial Support

Grupo Salta Educação

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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Tech Stack

SQL

About the role

  • Strategic Management: Define and optimize collection strategies (base segmentation, refinement of contact cadences, and data enrichment) in direct partnership with operational coordination.
  • Data Intelligence: Monitor, diagnose, and present delinquency and recovery KPIs to leadership, converting metrics into actionable plans.
  • Third-Party Management: Lead the performance of partner collection agencies, manage portfolio redistribution, and ensure alignment with our targets.
  • Operational Support: Ensure operational efficiency by monitoring contact center KPIs (breaks, queues, occupancy, and base penetration).
  • Unit Consulting: Support and guide collection activities carried out directly at schools, such as collection drives and renewal campaigns, ensuring process consistency.

Requirements

  • Previous leadership experience
  • Previous experience in collections planning and credit recovery
  • Proactive and eager to learn
  • Ability to solve complex problems and propose data-driven solutions
  • Strong written and verbal communication skills
  • Advanced Excel and intermediate Power BI
  • Bachelor's degree completed
  • Previous experience in the education sector (preferred)
  • Some experience with SQL for querying and extracting data from relational databases (preferred)
Benefits
  • Meal or food allowance
  • Transportation voucher (commute allowance)
  • Home office allowance
  • Reimbursement of up to R$400 for the purchase of an ergonomic chair to support remote work
  • Profit-sharing (PLR) to reward achievement of targets
  • Casual dress code
  • Day off during your birthday month
  • Salta Learning Environment: Free courses on leadership and communication to boost your career
  • Salta +Benefits partnerships: T.T Burguer, Chefs Club, PrimePass, Magalu, NetShoes, Ponto Frio, Casas Bahia, Cultura Inglesa, CNA, Ibmec, Le Canton, BodyTech, Budda Spa, and many others
  • Your child is eligible for a school scholarship (check with the People & Management team for rules)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collections planningcredit recoverydata-driven solutionsSQLExcelPower BI
Soft Skills
leadershipproblem-solvingcommunicationproactiveeager to learn
Certifications
Bachelor's degree