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About the role
Key responsibilities & impact- Handle customer service and commercial negotiations with customers by phone and WhatsApp, on both outbound and inbound contacts;
- Manage leads and carry out prospecting activities, identifying opportunities for new business;
- Register subscriptions, applying benefits, campaigns and discounts in accordance with company policies;
- Update, control and organize commercial information in internal systems and Excel spreadsheets, ensuring data quality and reliability.
Requirements
What you’ll need- Excellent verbal and written communication skills;
- Persuasive, resilient and target-oriented profile;
- Organized and attentive to detail;
- Basic knowledge of Excel;
- Experience in call center sales;
- Reside in Porto Alegre and/or the Metropolitan Region;
- Experience selling newspapers will be a differential.
Benefits
Comp & perks- On-site cafeteria or meal allowance (depending on work model: remote, hybrid or on-site)
- Health insurance
- Transportation voucher or parking
- Private pension plan
- Profit-sharing program
- Extended maternity and paternity leave
- TotalPass
- Access to Uniglobo, TV Globo’s training platform for affiliates
- GZH digital subscription
- Membership in the Subscriber Club, offering exclusive discounts and benefits across categories such as dining and entertainment
- Possibility to join ARBS (Employee Association of Grupo RBS), which provides various partnerships and discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Excelcall center sales
Soft Skills
verbal communicationwritten communicationpersuasiveresilienttarget-orientedorganizedattention to detail