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Senior Financial Analyst – Fraud Prevention, Payment Methods
Grupo MaristaStrategic Financial Analyst at Grupo Marista leading fraud prevention and integration of digital payment methods. Collaborating across teams for financial operations and project management in e-commerce.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, fraud prevention, and financial operations within e-commerce and fintech environments. Proficient in analyzing performance metrics and managing partner relationships to enhance payment processes and compliance.
Highest-signal resume keywords
Project ManagementFraud PreventionKPI ManagementRisk AnalysisAdvanced Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial OperationsChargeback HandlingTransaction Risk ManagementAI/Machine LearningDatabase Query LanguagesAgile MethodologiesPayment Methods KnowledgeE-commerce Systems IntegrationPerformance Indicator DevelopmentAudit Support
Soft Skills
Customer SupportPartner Relationship Management
Tools & Technologies
Power BIBenner ERP
Certifications & Qualifications
CFEProject Management Certification
Industry Keywords
Payment Methods MarketDigital RetailFintechFraud Prevention PlatformsE-commerce
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Project Management: Lead and support end-to-end projects to implement and integrate new payment methods (Pix, digital wallets, new acquirers) into e-commerce, systems and digital platforms.
- Fraud Prevention: Monitor daily transactions, perform tuning and configuration of fraud rule engines, and analyze suspicious behavior patterns across digital channels.
- KPI Management: Develop and track critical performance indicators such as approval and decline rates and chargeback rates (fraud and commercial dispute).
- Partner Relationship: Act as the technical and business interface with payment gateways, acquirers, sub-acquirers and fraud prevention vendors.
- Chargeback Handling: Manage dispute and chargeback recovery processes, identifying opportunities to improve the dispute flow.
- Support for Reconciliation (B2C): Work with Accounts Receivable to ensure refunds/returns generated by chargebacks are complete and compliant with company policies.
- Audit and Accounting Support: Directly support accounting and external/internal audits, and perform calculations for loss provisions and realized losses.
- Monthly Close and Executive Reporting: Prepare detailed reports and controls for the monthly financial close, consolidate data and structure results for presentation to coordination and executive leadership.
- Customer Support Escalation: Serve as the escalation point for customer service teams, providing prompt support and resolving consumer questions related to declines, refunds and payment processes.
Requirements
What you’ll need- Education: Bachelor’s degree in Business Administration, Accounting, Economics, Engineering or related fields.
- Proven Experience: Experience in financial operations for e-commerce, digital retail or fintechs, working directly with payment methods.
- Ecosystem Knowledge: Understanding of the payment methods market in Brazil (card schemes, issuers, acquirers and gateways).
- Risk Analysis: Hands-on experience in transaction risk management and operation of fraud prevention platforms.
- Tools: Advanced Excel for modeling and analyzing large volumes of financial data and Power BI.
- AI/ML: Experience using or implementing AI/Machine Learning solutions applied to fraud prevention pipelines.
- Differentials: Proficiency with database query languages (SQL).
- Agile Experience: Previous experience working with agile methodologies (Scrum/Kanban) in technology and finance squads.
- ERP Knowledge: Experience with the Benner ERP.
- Additional Qualifications: Postgraduate studies or certifications focused on Fraud Prevention (e.g., CFE), Risk or Project Management.
Benefits
Comp & perks- Unimed Health Plan: With copayment, providing medical coverage and access to a quality accredited network.
- OdontoPrev Dental Plan: National coverage with monthly premiums deducted via payroll.
- Education Incentive: Support for professional and personal development, including incentives for specializations, extension courses, language study and postgraduate programs at PUCPR.
- Meal Allowance: Meal benefit with a monthly copayment deduction.
- Quality of Life Program.
- Private Pension Plan.
- Life Insurance.
- Transportation Voucher.
- Free Parking.
- Wellhub (formerly Gympass): Access to a variety of gyms with payroll deduction for monthly fees.
- Zenklub: Access to telehealth mental health sessions with two exempt consultations per month.
- "Conte Comigo" Program: Multidisciplinary team available for social support, legal guidance (excluding labor law), financial and pension consulting.
- Benefits Club: Partnerships with companies across various sectors offering special discounts on services and products.