Account Executive

• Responsible for managing, developing, and expanding the client portfolio, working consultatively to understand leads' pain points and recommend the ideal solution from Grupo ICOM's product suite.
• Plays a key role in commercial growth, leading negotiations and closings to ensure customer satisfaction, retention, and revenue increase.
• Promote and sell ICOM's entry-level products.
• Identify leads' challenges to recommend the most appropriate solution or product.
• Implement cross-sell and upsell strategies within the customer base.
• Perform timely follow-up with unconverted leads to maintain active relationships.
• Monitor the entire process through to deal completion.
• Identify shortcomings, propose improvements, and support the team in optimizing the sales funnel.
• Work with a strong focus on targets, organization, and high-quality delivery.

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