Customer Success Implementation

Grupo HOF 360

Customer Success professional conducting onboarding for clinics at Secretar.AI. Ensuring clients transition smoothly to an organized operational system utilizing AI tools.

Posted 7/17/2026contractRemote • 🇧🇷 BrazilMid-LevelSenior💰 R$0 - R$3,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client onboarding, data migration, and technical support while effectively collaborating with cross-functional teams to deliver tailored solutions. Proficient in utilizing digital tools and AI technologies to enhance documentation and process efficiency.

Highest-signal resume keywords

Client OnboardingData MigrationTechnical SupportProcess DocumentationCustomer Success

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data OrganizationSpreadsheetsDigital ToolsAI ToolsWorkflow Configuration

Soft Skills

Strong Writing SkillsAutonomous WorkTask Prioritization

Tools & Technologies

ClinicorpSimple DentalFollowClaude CodeCodex

Industry Keywords

Customer ServiceImplementationsOnboardingOperationsSupport

About the role

Key responsibilities & impact

Lead the onboarding of new clients at Secretar.AI.
Gather initial information about the clinic, team, schedule, services, commercial routines, and systems currently in use.
Oversee data migrations from systems such as Clinicorp, Simple Dental, Follow, and similar platforms.
Organize files, spreadsheets, documents, and data received from clients.
Assist clients with their first use of the platform.
Configure accounts, environments, integrations, and workflows within the platform.
Provide technical support for the implementation of new clients.
Understand issues faced by clients, test fixes, and document identified problems.
Plan support content, tutorials, onboarding materials, and knowledge base articles.
Use AI tools, such as Claude Code or Codex, to accelerate testing, documentation, and process improvements.
Collaborate with product, support, and operations teams to turn real client needs into practical solutions.

Requirements

What you’ll need

Experience in customer service, support, implementations, onboarding, Customer Success, or operations.
Familiarity with spreadsheets, digital tools, and data organization.
Strong writing skills for documenting processes, issues, and client guidelines.
Ability to quickly learn new platforms.
Capacity to work autonomously and prioritize tasks effectively.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Grupo HOF 360 Website LinkedIn All Job Openings 51 - 200 employees 📚 Education ⚕️ Healthcare Insurance 💄 Beauty Education
Healthcare Insurance
Beauty Grupo HOF 360 is an educational institution dedicated to training professionals in the field of facial harmonization. It offers a comprehensive curriculum that includes advanced techniques in aesthetic procedures as well as essential skills in marketing, sales, and management. By providing a holistic approach to education, Grupo HOF 360 prepares its students to excel in the competitive market of facial aesthetics, ensuring they are well-equipped with both technical and business skills. The institution is founded by renowned specialists in the area, aiming to create a community focused on innovation and excellence in facial harmonization. Customer Success Implementation Job not on LinkedIn 🔥 14 minutes ago 🇧🇷 Brazil – Remote 💵 R$0 - R$3.5k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead the onboarding of new clients at Secretar.AI.
Gather initial information about the clinic, team, schedule, services, commercial routines, and systems currently in use.
Oversee data migrations from systems such as Clinicorp, Simple Dental, Follow, and similar platforms.
Organize files, spreadsheets, documents, and data received from clients.
Assist clients with their first use of the platform.
Configure accounts, environments, integrations, and workflows within the platform.
Provide technical support for the implementation of new clients.
Understand issues faced by clients, test fixes, and document identified problems.
Plan support content, tutorials, onboarding materials, and knowledge base articles.
Use AI tools, such as Claude Code or Codex, to accelerate testing, documentation, and process improvements.
Collaborate with product, support, and operations teams to turn real client needs into practical solutions. 🎯 Requirements
Experience in customer service, support, implementations, onboarding, Customer Success, or operations.
Familiarity with spreadsheets, digital tools, and data organization.
Strong writing skills for documenting processes, issues, and client guidelines.
Ability to quickly learn new platforms.
Capacity to work autonomously and prioritize tasks effectively. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Analyst – Sun-Thurs 🕒 2 days ago Stake 51 - 200 💸 Finance 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Customer Success Analyst at Stake helping investors navigate their journey and improve customer experiences. Collaborating with cross-functional teams to deliver meaningful action based on customer feedback. 🇧🇷 Brazil – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Analyst – Thurs-Sun 🕒 6 days ago Stake 51 - 200 💸 Finance 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Customer Success Analyst at Stake assisting clients in navigating their financial journeys. Engage with customers while collaborating across Product, Engineering, Operations and Risk teams. 🇧🇷 Brazil – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success CRM Analyst 🕒 July 9 AVANTTi 51 - 200 🤝 B2B 🎯 Recruiter 🏢 Enterprise Website LinkedIn All Job Openings Network CRM Analyst working 100% remotely to facilitate client migration to Cisco platform. Ensure positive experiences and technical support throughout onboarding and training stages. 🇧🇷 Brazil – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Customer Success Specialist 🕒 June 27 Fertil Comunicacao e Marketing Ltda. 11 - 50 📱 Media 🤝 B2B Website LinkedIn All Job Openings Customer Success Specialist at H&W Publishing managing high-relevance client relationships. Leading strategies for client retention, growth, and performance monitoring in a remote setup. 🇧🇷 Brazil – Remote 💵 $2k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Senior CRM Consultant 🕒 June 15 Massive Rocket | Data & CRM Consultancy 51 - 200 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Senior CRM Consultant at Massive Rocket delivering impactful customer engagement initiatives leveraging Braze. Collaborating with teams to optimize multi-channel campaigns across various digital platforms. 🇧🇷 Brazil – Remote ⏳ Contract/Temporary 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs