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About the role
Key responsibilities & impact- Provide support to internal users
- Handle tickets in Desk Manager
- Perform release updates
- Collaborate with other team members
- Status reporting
- Scope detailing, AS-IS mapping and TO-BE design
- Implementation of improvements
- Deployment, configuration, development of customizations, documentation of business rules, development of enhancements, and change management administration in the RM Saúde environment
- Applying patches, version upgrades and other TOTVS services
- Project delivery
Requirements
What you’ll need- Bachelor's degree completed (Systems Analysis, Information Systems, Computer Science or related field)
- Experience with RM Saúde (required)
- Proficiency in Hospital Revenue Cycle — billing to health plans and hospitals, accounts receivable, claims denials and appeals (glosas), contracts and billing rules
- Programming logic
- Scripting for test automation
- Proficiency in debugging techniques
Benefits
Comp & perks- Transportation allowance
- Meal voucher
- Food voucher
- Health insurance
- Dental insurance
- Life insurance
- Wellhub
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
scripting for test automationprogramming logicdebugging techniquesdeploymentconfigurationdevelopment of customizationsdocumentation of business rulesdevelopment of enhancementschange management administrationrelease updates
Soft Skills
collaborationstatus reportingscope detailingimplementation of improvements
Certifications
Bachelor's degree in Systems AnalysisBachelor's degree in Information SystemsBachelor's degree in Computer Science
