Analyst

• Work in the discovery and planning phases of new products/services (research, interviews, benchmarking, journeys);
• Collect, organize and present data to support product decisions;
• Document processes, decisions and area workflows;
• Propose and implement operational improvements to drive scalability and efficiency;
• Analyze metrics and performance indicators (KPIs);
• Hold initial meetings with stakeholders when necessary;
• Facilitate communication between departments and ensure alignment across teams;
• Monitor deadlines, deliverables and roadmap progress;
• Contribute to the creation of product materials and documents (personas, journeys, presentations, reports, etc.).

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