Loyalty Analyst II

Grupo Boticário

Analista Fidelidade II responsible for managing benefits for the Beautybox program at Grupo Boticário. Ensuring documentation, performance monitoring, and collaboration with strategic partners.

Posted 7/25/2026full-timeRemote • BrasilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process mapping, implementation, and performance analysis within loyalty programs, utilizing strong organizational skills and proficiency in Google Workspace tools, particularly Google Sheets. Familiarity with SAP and SQL enhances the ability to manage complex workflows and collaborate effectively with strategic partners.

Highest-signal resume keywords

Process MappingPerformance AnalysisGoogle Sheets ProficiencySAP FamiliaritySQL Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignPerformance MonitoringData AnalysisWorkflow ManagementBackwards Scheduling

Soft Skills

Organizational SkillsCollaborationAgility

Tools & Technologies

Google WorkspaceSAP

Industry Keywords

Loyalty ProgramBusiness RulesPerformance Indicators

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Map, design and implement processes for new benefits within the Beautybox program;
Ensure necessary documentation of business rules for partner teams;
Monitor the performance of the loyalty program benefits;
Assess and implement improvement opportunities to enhance the identified metrics;
Maintain and support reports to analyze metrics and ongoing action plans;
Ensure posting of notes/invoices in SAP and monitor consumption trends of PEPs;
Work collaboratively with strategic partners such as Tech, FP&A, RGM, GCAM and peer teams to execute workstreams.

Requirements

What you’ll need

Education: Bachelor's degree (completed);
Proficiency with Google Workspace tools, with a strong focus on Google Sheets (spreadsheets and formulas);
Comfort with numbers and the ability to interpret performance indicators (conversion, volume, revenue);
Strong organizational skills to manage complex workflows and processes with agility;
Ability to manage deadlines and develop reverse timelines (backward scheduling) with multiple partner areas;
Preferred: Familiarity with SAP;
Preferred: Knowledge of SQL.

Benefits

Comp & perks

Health and dental insurance
Medication assistance
Health allowance for family members
Free psychotherapy sessions
Telemedicine and second medical opinion
Free flu vaccination
Wellness programs
Meal voucher or local restaurant allowance (depending on work model)
Food allowance
Christmas food allowance
Gym and fitness studio membership plan
Home office allowance (hybrid and remote work models)
Pet health insurance
Birthday day off
Up to 40% discount on our products
Employee perks and partnerships (partner discounts, multi-brand store, TotalPass gyms, courses and more!)
Travel and accommodation program
Childcare assistance
Child nutrition benefit
Babysitter/nanny assistance
School supplies allowance
Legal, psychological and social counseling
Support for non-traditional parents
Extended parental leave (180 days for mothers and 120 days for fathers)
Transportation voucher and parking (hybrid and on-site models)
Life insurance
Support in the event of a parent's death
Private pension plan
Payroll-deductible loans