Tech Manager I – GenAI Backoffice (Franchises)

Grupo Boticário

Tech Manager leading software development teams to enhance digital products at Grupo Boticário. Driving operational excellence and digital solutions for franchise network in beauty sector.

Posted 6/15/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the people on the software development team with the objective of coaching and developing our colleagues (individual development plans), conducting 1:1 sessions, setting action plans and providing frequent feedback;
Guide team members in the use of agile practices, facilitating ceremonies that are part of the squad’s methodology such as plannings, refinements, retrospectives, etc.;
Remove impediments for the team;
Foster an environment of respect and trust together with team members, adapting your leadership style to different situations;
Navigate the company, identifying opportunities and key roles for the team’s success;
Coordinate initiatives that require one or more teams for the product’s success;
Hold sessions with stakeholders to present recent results, gather feedback/insights and align on the product roadmap;
Ability to present complex technical information clearly and concisely to all types of stakeholders;
Build the squad’s vision and mission together with team members;
Regularly monitor product metrics, business metrics and technical indicators—critiquing, improving and providing visibility into the team’s objectives and the status of initiatives;
Participate in product discovery processes, problem mapping and incident resolution;
Contribute to the definition of objectives and key metrics for the product/squad, frequently presenting these results to stakeholders (OKRs);
Establish a software development process and maintain a steady, healthy delivery rhythm;
Handle competing needs/priorities, taking on responsibilities and risks in a fast-paced and constantly changing context.

Requirements

What you’ll need

Previous experience leading software development teams for digital products;
Knowledge of facilitation techniques and problem-solving methods;
Experience working in agile teams (Scrum, Kanban, etc.);
Leadership experience during technology and/or process modernization or migration projects;
Previous experience with or deep knowledge of Generative AI (GenAI) projects, large language models (LLMs) and agentic tools;
Strong technical background (former developer or architect) with the ability to discuss software architecture, integrations and engineering best practices;
Familiarity with AI frameworks (e.g., LangChain) and understanding of how language models operate (for technical management purposes, not necessarily hands-on);
Hands-on, data-oriented profile: autonomy to analyze scenarios and make decisions based on indicators.

Benefits

Comp & perks

Medical and dental plan
Medication assistance
Health allowance for family members
Free psychotherapy sessions
Telemedicine and second medical opinion
Free flu vaccination
Health and well-being programs
Meal voucher or local restaurant benefit (depending on work model)
Food allowance
Holiday food allowance
Gym and fitness studio membership plan
Home office allowance (for hybrid and remote work models)
Pet health plan
Birthday day off
Up to 40% discount on our products
Employee benefits network (partnerships including multi-brand store, Totalpass gyms, courses and more)
Travel and accommodation program
Childcare assistance
Child nutrition credit
Nanny allowance
School supplies allowance
Legal, psychological and social counseling
Support for non-traditional parents
Extended parental leave (180 days for mothers and 120 days for fathers)
Commuter benefit and parking (hybrid and on-site models)
Life insurance
Bereavement support for loss of parents
Private pension plan
Payroll-deductible loans

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Hard Skills & Tools

agile practicesScrumKanbanGenerative AIlarge language modelssoftware architectureintegrationsengineering best practicesdata analysisOKRs

Soft Skills

coachingfeedbackleadershipcommunicationproblem-solvingfacilitationadaptabilitystakeholder engagementteam buildingconflict resolution