Grupo Boticário

Product Manager – Specialist I, Employee Experience

Grupo Boticário

full-time

Posted on:

Location Type: Remote

Location: Brasil

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About the role

  • Influence the long-term vision by ensuring the roadmap remains connected to business objectives and market movements.
  • Lead the discovery of pains and opportunities, using user research and data analysis to turn insights into tangible innovation.
  • Act as the backlog owner, translating complex needs into user stories and epics prioritized by the highest impact for the company.
  • Serve as the strategic bridge between Business, Engineering, Design (UX/UI), and Operations, ensuring full alignment and clear communication.
  • Orchestrate the launch of new features, ensuring delivered value is understood and adopted by employees and leaders.
  • Track and monitor success KPIs, using performance metrics to guide iterations and underpin critical decision-making.
  • Manage technical interdependencies between the employee portal and the new backbone layer, ensuring product deliveries are synchronized with the evolution of the core HR infrastructure.
  • Act as a strategic facilitator to elevate the experience of employees and leaders, ensuring the digital product is not just a functional tool but a channel of transparency and engagement that drives clarity and productivity.

Requirements

  • Experience in digital product development, having led the full lifecycle from discovery to delivery.
  • Sharp focus on Employee Experience, with a deep understanding of value generation through emotional engagement and cultural identity.
  • Deep knowledge of discovery frameworks (Continuous Discovery) and agile methodologies (Scrum, Kanban), with an emphasis on reducing uncertainty and rapidly validating hypotheses.
  • Proven ability to translate user pains and business objectives into a prioritized backlog, with well-crafted user stories and clear acceptance criteria.
  • Hands-on experience defining and analyzing product metrics (KPIs, OKRs, North Star Metric) and user behavior to guide strategic decision-making.
  • Experience in developing and deploying chatbot products with generative AI focused on EX/CX (Employee Experience/Customer Experience).
  • Excellent communication and negotiation skills, with the ability to navigate and influence across different organizational levels (from operational to C-level).
  • Mindset oriented toward the strategic application of Artificial Intelligence to optimize processes, personalize journeys, and scale product efficiency.
  • Ability to maintain focus and productivity even during technological transitions and process changes.
  • Skill in bridging different business areas, translating technical needs into strategic value for stakeholders.
  • Flexibility to navigate and lead deliveries in environments of profound change and technological migrations.
  • Nice to have:
  • Experience with data or analytics products for generating predictive and prescriptive insights.
  • Experience with SAFe or other scaling frameworks to coordinate deliveries in interdependent environments.
  • Knowledge of Design Systems and digital accessibility.
Benefits
  • Here, your health is a priority
  • . Medical and dental plan
  • . Medication assistance
  • . Health allowance for family members
  • . Free psychotherapy sessions
  • . Telemedicine and second medical opinion
  • . Free flu vaccine
  • . Health care programs
  • For your nutrition
  • . Meal allowance or local restaurant voucher (depending on work model)
  • . Grocery allowance
  • . Holiday grocery allowance
  • Ensuring well-being and quality of life in every aspect
  • . Gym and fitness studio membership
  • . Home office allowance (for hybrid and remote work models)
  • . Pet health plan
  • . Birthday day off
  • . Up to 40% discount on our products
  • . Employee membership (benefits and partnerships, multi-brand store, TotalPass gym access, courses and more!)
  • . Travel and lodging program
  • For your family, our most precious asset
  • . Childcare support
  • . Child nutrition credit
  • . Babysitter allowance
  • . School supplies allowance
  • . Legal, psychological and social guidance
  • . Support for atypical parents
  • . Extended parental leave (180 days for mothers and 120 days for fathers)
  • Mobility for your on-site commute
  • . Transportation voucher and parking (hybrid and on-site models)
  • Financial protection and peace of mind
  • . Life insurance
  • . Support for the death of a parent
  • . Private pension
  • . Payroll-deductible loans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital product developmentdiscovery frameworksagile methodologiesScrumKanbanproduct metricsKPIsOKRsgenerative AIDesign Systems
Soft Skills
communication skillsnegotiation skillsstrategic thinkinginfluencing skillsflexibilityfocusproductivityorganizational alignmentuser empathyfacilitation skills