Grupo Boticário

Specialist II, Strategy and Performance – CRM

Grupo Boticário

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Tech Stack

PythonSQL

About the role

  • Strategic CRM planning: design and monitor the area’s strategic planning metrics, aligned with the company’s objectives and channel challenges;
  • Area budget planning: revenue forecasting, management of message sends (send operations) and secondary indicators;
  • Strategic point of contact for the CRM team with stakeholders, responsible for connecting flows and outcomes, influencing process improvements and aligning with CRM strategy;
  • Point person for results flow, preparing the area’s executive reports alongside management;
  • Technical leadership of the results team.

Requirements

  • Degree in a quantitative field such as Statistics, Physics, Mathematics, or Engineering;
  • Advanced Python and SQL;
  • Analytical profile, results-oriented with a strong sense of ownership, proactive and resilient;
  • Experience preparing executive materials and presenting in meetings;
  • Experience in area-level budget and strategic planning;
  • Statistical background is a plus.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
PythonSQLStatistical analysisBudget planningRevenue forecastingData analysisStrategic planningResults reportingProcess improvementCRM strategy
Soft Skills
AnalyticalResults-orientedOwnershipProactiveResilientCommunicationLeadershipInfluencingCollaborationPresentation