Grunt Style

Loyalty and Retention Manager

Grunt Style

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Responsible for building and executing customer retention strategy
  • Scale subscription and rewards programs
  • Build high-performing campaigns and lifecycle marketing programs
  • Analyze campaign and journey performance
  • Collaborate with Ecommerce and Creative Teams

Requirements

  • Bachelor's degree or the equivalent years of experience.
  • 3-6 years of experience in customer loyalty, retention marketing, or Ecommerce.
  • Proven experience in member engagement and loyalty program execution.
  • Experience with email marketing platforms, CRM tools, and reporting dashboards.
Benefits
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer retention strategysubscription programsrewards programscampaign performance analysislifecycle marketingmember engagementloyalty program executionemail marketingCRM toolsreporting dashboards