Director of RevOps, Analytics

Grubhub

Director of RevOps & Analytics leading revenue operations & analytical efforts at Grubhub for Business. Overseeing customer journey and team development in a high-performing culture.

Posted 7/28/2026full-timeChicago • Illinois, New York • 🇺🇸 United StatesLead💰 $189,000 - $220,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue operations and analytics, with a strong focus on sales funnels, metrics, and team leadership. Proficient in utilizing tools like Salesforce and BI tools to drive customer acquisition, retention, and expansion in a fast-paced environment.

Highest-signal resume keywords

Revenue OperationsSalesforce ExpertiseTeam LeadershipAnalytical SkillsB2B Sales Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsSales Funnel AnalysisMetrics TrackingLead GenerationSQL ProficiencyBI ToolsForecastingQuota SettingComp Plan DesignConsumption-Based Products

Soft Skills

Problem SolvingAdaptabilityLeadershipCollaborationCommunication

Tools & Technologies

SalesforceGongSalesloftOutreachChili PiperLeanDataChurnZero

Industry Keywords

B2B SalesCustomer JourneyAcquisitionRetentionExpansionAutomationAI IntegrationStartup EnvironmentHigh-Volume Lead GenQuantified Results

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

drive the success of the whole business as a member of the Grubhub for Business senior leadership team
lead and inspire a senior team of 4–5 problem-solvers — develop them, stretch them, and promote them while building a strong culture
oversee the full customer journey to improve acquisition, retention and expansion by owning workflows, processes, tools and metrics our frontline teams run on; constantly iterate and improve
own the GTM tech stack, from first lead through the full customer lifecycle; ensure we have the right tools, obsess over setups, put automation and AI to work, and get everything each tool has to give
run the rhythm of the business: the dashboards our teams run on every day, the WBR covering detailed metrics each week, the monthly exec MBR
spot the biggest business problems in the numbers and solve them; no boiling the ocean, just smart targeted analysis, done fast, and the ability to figure out the right next move
run forecasts, quota setting, comp plan design & administration
act as a thought partner on floor design (org, roles, territories)

Requirements

What you’ll need

10+ years in revenue operations and analytics supporting B2B sales teams
5+ years leading teams
thorough understanding of sales funnels (Inbound and outbound) and metrics (conversion rates, cycle times, etc)
experience with high-volume Outbound lead gen and delivery
thorough understanding of Success funnels and metrics across both expansion and retention
experience with consumption-based products
a track record of quantified results
ability to thrive in an ambiguous, fast-changing, startup-like environment
strong analytical skills — comfortable in SQL and BI tools, and willing to go hands-on
expert-level Salesforce and experience with Gong/Salesloft/or/Outreach required; Chili Piper, LeanData, and ChurnZero a plus

Benefits

Comp & perks

competitive salary package including equity and 401K
multiple medical, dental, and vision plans to meet all of our employees' needs
many benefits and perks that are not listed