Account Manager, SMB

Grubhub

Account Manager supporting restaurants in Los Angeles to boost diner engagement and service quality. Developing client relations while collaborating with teams at Grubhub.

Posted 6/30/2026full-timeLos Angeles • California • 🇺🇸 United StatesJuniorMid-Level💰 $70,400 - $88,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Develop a solid understanding of Grubhub's products and services
Assist in managing a portfolio of accounts, ensuring timely communication
Address basic inquiries or concerns from clients
Assist restaurants in attracting new diners and boosting order volume
Conduct regular check-ins with restaurant partners to gather feedback
Maintain accurate and up-to-date records of client interactions
Participate in training sessions and workshops to enhance product knowledge and sales skills
Proactively seek opportunities to contribute to team goals and initiatives

Requirements

What you’ll need

Must be in Los Angeles, CA
Native-level fluency in English is required
Candidates fluent in Mandarin or Spanish are strongly preferred
Bachelor’s Degree or equivalent years of experience and High School degree/GED required
2-4 years of Sales or Account Manager experience
Experience working with (or selling to) restaurant owners is a major plus
Strong computer skills (MS Office, Google products) with the ability to quickly learn new software
Experience with Salesforce.com or similar CRM is a plus
Strong verbal and written communication skills
Confident making outbound dials on the phone
Proven track record of success in meeting and exceeding goals
Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving
Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment.

Benefits

Comp & perks

Competitive salary package including equity and 401K
Multiple medical, dental, and vision plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales SkillsAccount ManagementClient InteractionRecord KeepingProblem-SolvingOrganizational SkillsOutbound CallingProduct KnowledgeGoal AchievementRestaurant Industry Experience

Soft Skills

Positive AttitudeSelf-StarterTeam CollaborationAdaptabilityCommunication Skills

Certifications

Bachelor’s DegreeHigh School Degree/GED