Staff Product Manager – Fulfillment

Grubhub

Data-driven Product Manager at Grubhub, focusing on Delivery Estimation and Fulfillment strategy. Collaborating across logistics, engineering, data science, and product to enhance user experience and system accuracy.

Posted 6/26/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesLead💰 $162,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Drive Fulfillment Strategy: Partner with logistics operations, product, and technology teams to develop short- and long-term strategic roadmaps that ensure our fulfillment network is best-in-class
Define the "Why": Create opportunity analyses and strategic documentation that map a breadth of opportunities to our overarching business goals, ensuring full stakeholder visibility
Lead Cross-Functional Alignment: Host and facilitate recurring meetings with logistics, engineering, data science, and product stakeholders to maintain alignment on key objectives
Author Product Briefs: Write clear Product Opportunity Assessment documents and Product Briefs that detail high-level outcomes and guide development for our delivery estimation system
Own the Product Lifecycle: Lead projects from early definition and problem scoping through to execution, working cross-functionally to ensure the built solution solves the right problems
Drive Agile Development: Participate in Agile sprint ceremonies, translating formal Product Briefs into actionable JIRA epics and tickets for the development team
Improve System Accuracy: Deliver features and optimizations that directly improve the precision, reliability, and performance of the delivery estimation system
Leverage Analytics: Write SQL queries in Redash to uncover performance trends, identify irregularities, and measure the impact of product changes
Run Experiments: Design, submit, and facilitate experiments to test stakeholder hypotheses and drive iterative improvements
Lead User & System Research: Own qualitative and quantitative research to better define the needs of users, stakeholders, and backend systems. Translate complex data into cohesive narratives and visualizations.

Requirements

What you’ll need

5+ years of product management experience, ideally in logistics, marketplace platforms, gig economy, or operations-heavy tech
Strong technical and data fluency, with hands-on experience using SQL (Redash, DataGrip, or similar) and establishing metrics frameworks
Experience with complex systems, specifically routing, delivery estimation (ETA), or logistics network optimization
Experimentation expertise, with a proven track record of designing hypotheses, running A/B tests, and using analytics to iterate toward product goals
Track record of cross-functional leadership, successfully shipping products under tight timelines while partnering with design, engineering, operations research, and business teams
Startup-ready mindset, featuring rapid prototyping, crisp scoping, clear communication, and comfort owning ambiguous problem spaces
Experience designing AI-powered workflows or tools that hide complexity from users, making sophisticated capabilities feel simple and intuitive
Proven ability to define and validate business models, working with finance and operations teams to ensure unit economics work while building products users love.

Benefits

Comp & perks

competitive salary package including equity and 401K
multiple medical, dental, and vision plans to meet all of our employees' needs
many benefits and perks that are not listed

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementSQLAgile developmentdata analysisrouting optimizationdelivery estimationA/B testingmetrics frameworksexperimentationAI-powered workflows

Soft Skills

cross-functional leadershipclear communicationproblem scopingstakeholder managementiterative improvementstrategic thinkinguser researchnarrative translationteam collaborationstartup-ready mindset