Associate Director, SMB Accounts

Associate Director leading SMB accounts at Grubhub. Driving restaurant growth and managing a high-performing team in a dynamic environment.

Posted 5/15/2026full-timeChicago • Illinois, New York • 🇺🇸 United StatesSenior💰 $123,200 - $154,000 per yearWebsite

Key responsibilities & impact

Drive the expansion of independent restaurant growth and revenue.
Devising and implementing a comprehensive, long-term strategy for restaurant success.
Overseeing pipeline management and sales activities, providing accurate forecasts.
Leading and executing strategic, high-priority projects that transform operational workflows or drive significant business outcomes.
Promoting Grubhub's suite of products and services.
Staying abreast of industry trends, evolving restaurant partner needs, and company objectives.
Collaborating with cross-functional teams to stay current on Grubhub’s offerings.
Attracting, nurturing, and empowering a team of top-performing individuals.

What you’ll need

Bachelor’s degree required.
8-10 years of pertinent experience in sales or client success, with a specific focus on B2B SaaS sales.
At least 3 - 5 years of experience in managing teams.
Demonstrated focus, coupled with exceptional communication, organizational, and problem-solving abilities.
Highly motivated and driven individual, exhibiting a high level of professionalism.
Superior time management skills and adeptness at multitasking, including overseeing managers, Account Advisors, and special projects concurrently.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaS salespipeline managementsales forecastingstrategic project executionoperational workflow transformation

Soft Skills

communicationorganizationalproblem-solvingtime managementmultitaskingleadershipmotivation

Certifications

Bachelor’s degree