Growth Signals

Full-stack Engineer

• Work directly with enterprise customers to extend and customize the GenAI platform for their specific needs
• Develop custom user interfaces and LLM-oriented workflows that unlock new capabilities
• Lead development of custom, responsive components using React/TypeScript
• Design and build highly-secure API endpoints and services using Python/Pyright, Flask, and Pydantic
• Collaborate closely with end-users to deliver prototypes and MVPs in days
• Serve as a technical consultant, translating ambiguous business challenges into actionable software requirements
• Own the complete technical lifecycle of customer engagements from requirements gathering to deployment

Forward Deployed Software Engineer

Customer Success Manager

• Own a portfolio of early customers—ensuring they achieve meaningful outcomes with our AI platform
• Lead onboarding, training, and activation for new accounts, driving rapid time-to-value
• Build deep relationships with users and stakeholders, becoming a trusted advisor
• Proactively identify risks, troubleshoot challenges, and drive retention and renewal
• Partner with Sales on expansion opportunities; drive upsell and cross-sell initiatives
• Collaborate with Product and Engineering to deliver customer feedback and influence roadmap decisions
• Develop scalable CS processes, playbooks, and workflows from scratch
• Help define key metrics like NRR, product adoption, and customer health
• Travel to client sites quarterly to provide white-glove customer engagement