Account Operations Manager
Growth Kitchen
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Train new franchisees: help them learn how to cook our brands
- Have commercial conversations with franchisees, helping them grow their business with us
- Run regular checks on-site, help them cook more accurately and better
- Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
- Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
- Support partners by getting hands on in the kitchen, and solving site issues when they arise
Requirements
- 1-4 years of work experience in a restaurant/ hospitality role as an AGM or GM of a single site or similar
- Excited to learn and figure things out, asking great questions and being open to coaching
- Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
- Friendly, positive, and clear communicator and enjoy meeting new people
- Fluent in English and right to work in the UK is a must
Benefits
- Work directly with and learn from the best food delivery brands
- Predictable working hours, no weekends
- Be part of a fast-growing startup
- Competitive salary
- Pension Scheme
- Stock options
- 25 days of holiday + bank holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcoachingproblem-solvinginterpersonal skillsadaptabilitycustomer serviceteam collaborationpositive attitudefriendlinessopenness to learning