Account Operations Manager

Growth Kitchen

Account & Operations Manager overseeing operations for kitchen franchises across the UK. Seeking hands-on individuals to directly engage with franchisees and ensure high standards in food service.

Posted 4/13/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Train new franchisees: help them learn how to cook our brands
Have commercial conversations with franchisees, helping them grow their business with us
Run regular checks on-site, help them cook more accurately and better
Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
Support partners by getting hands on in the kitchen, and solving site issues when they arise

Requirements

What you’ll need

1-4 years of work experience in a restaurant/ hospitality role as an AGM or GM of a single site or similar
Excited to learn and figure things out, asking great questions and being open to coaching
Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
Friendly, positive, and clear communicator and enjoy meeting new people
Fluent in English and right to work in the UK is a must

Benefits

Comp & perks

Work directly with and learn from the best food delivery brands
Predictable working hours, no weekends
Be part of a fast-growing startup
Competitive salary
Pension Scheme
Stock options
25 days of holiday + bank holidays

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcoachingproblem-solvinginterpersonal skillsadaptabilitycustomer serviceteam collaborationpositive attitudefriendlinessopenness to learning