Grow Therapy

Lifecycle Associate

Grow Therapy

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $67,000 - $90,000 per year

About the role

  • Write, edit, and test provider-facing communications for clarity, tone, and compliance.
  • Enable and deploy email communications and initiatives to providers for cross-functional teams.
  • Develop and manage a company-wide communications calendar to coordinate messaging and timing.
  • Identify and implement nurture opportunities that strengthen provider relationships and brand sentiment.
  • Support CRM (HubSpot) operations to enable lifecycle and retention initiatives.
  • Collaborate with Community and Success teams to improve provider experience through timely, thoughtful messaging.
  • Maintain feedback loops with internal stakeholders to refine communication effectiveness.
  • Track engagement metrics and provide insights for continuous improvement.
  • Regularly A/B test communications across the lifecycle to gain insights and refine communications.
  • QA all cross-functional provider emails to ensure accuracy, consistency, and brand alignment.
  • Continuously iterate and optimize communications across provider touchpoints to nurture our audience with relevant and resonant content.

Requirements

  • 3+ years of experience in lifecycle marketing, communications, and/or marketing operations (healthcare or SaaS a plus).
  • Proficient with HubSpot and email marketing suites (highly preferred).
  • Exceptional writer with strong editing and QA skills with a focus on clarity and brand voice.
  • Strong project management and organizational skills.
  • Analytical thinker comfortable interpreting engagement metrics and feedback.
  • Experience creating visuals or templates in Canva, Figma, or similar tools.
Benefits
  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & professional growth.
  • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lifecycle marketingcommunicationsmarketing operationsemail marketingeditingquality assuranceanalyticsA/B testingvisual creationtemplate design
Soft Skills
writingproject managementorganizational skillsanalytical thinkingcommunicationcollaborationfeedback managementcontinuous improvementrelationship buildingbrand alignment