Grow Therapy

Operations Associate – Sales

Grow Therapy

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $37 - $41 per hour

Job Level

JuniorMid-Level

About the role

  • Grow Therapy is looking for a Sales Operations Associate. Reporting into our Senior Manager, Revenue Operations, you’ll work with leaders from multiple go-to-market, success, clinical, and technology teams.
  • You’ll work primarily in Hubspot, troubleshooting workflows, building critical automations and refining current sales processes.
  • Sales Leadership will rely on you for in-depth reporting, maintaining a very intricate Hubspot ecosystem and process improvement ideas.
  • This role will be both collaborative project work and direct support of the teams.
  • Day to day Hubspot management and support.
  • Develop Workflow and Automation architecture and troubleshoot problems.
  • Run the triage and provide timely solutions to Sales Help requests.
  • Advanced knowledge of Hubspot reporting.
  • Support Rev-Ops leadership on Cross Functional projects.
  • Optimize existing Hubspot workflows and processes across the customer journey.
  • Interpret sales data to identify areas of opportunity across the Sales teams.
  • Support complex sales processes and new implementations.

Requirements

  • You’re a HubSpot expert! We’re looking for individuals who are Hubspot Sales Software Certified, HubSpot Marketing Software Certified and/or HubSpot RevOps Certified (strongly preferred).
  • You have exceptional project management skills and you like to get stuff done!
  • You have experience working within a high volume sales organization, Enterprise sales or building customer success functions in HubSpot.
  • Prior experience building processes and implementing change within a start up (pre Series C)
  • Comfort building CRM architecture and providing relevant training and support to ensure long last adoption.
  • This position will work in Hubspot Automation and build complex processes across multiple Professional+ level hubs (Marketing, Sales, Ops, and Service). Knowledge of advanced Hubspot Administration is highly desirable.
  • Experience in Re-Tool, Looker, Workato, and/or Intercom is a plus!
  • You must be adaptive, have a high sense of urgency and prioritization, and be extremely collaborative.
  • You love learning about process and design. We are continuously learning and growing as a team.
  • We are looking for a team member who can bring new ideas, challenge our perspectives and constantly push our team and organization to be better in a respectful, transparent way.
Benefits
  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
  • Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HubSpotCRM architectureworkflow automationsales reportingprocess improvementdata interpretationproject managementcomplex sales processescustomer journey optimizationchange implementation
Soft skills
collaborationadaptabilityurgencyprioritizationproblem-solvingcreativitytransparencyrespectfulnessteamworkcontinuous learning
Certifications
HubSpot Sales Software CertifiedHubSpot Marketing Software CertifiedHubSpot RevOps Certified