Client Success Manager – Revenue Focus
Grow Progress
full-time
Posted on:
Location Type: Remote
Location: Remote • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Proactively manage a dedicated portfolio of clients focusing on renewals and revenue generation
- Conduct onboarding and adoption training sessions
- Monitor client health and develop proactive plans for underutilized accounts
- Advocate for clients’ needs internally
- Coordinate with external and internal stakeholders for project delivery
- Collaborate with the Enablement team
Requirements
- 3-5+ years of experience in Customer Success or Account Management within a SaaS or technology company
- Dedicated Revenue Experience managing a renewal book of business
- Strategic Mindset for high-level strategic conversations
- Excellent verbal and written communication skills
- Mission Alignment with progressive values
- Experience managing complex client projects
- Strong time management and organization skills
- Proactive mindset anticipating needs
- US work authorization
Benefits
- 100% paid company health plan with medical, dental, and vision insurance
- Flexible PTO plan
- 401(k) with employer matching
- Stipends for professional development
- $1,300 annual work from home resources
- Wellness programs
- Access to Carrot insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Customer SuccessAccount ManagementSaaSRevenue GenerationOnboardingClient Health MonitoringProject DeliveryClient Project Management
Soft skills
Strategic MindsetVerbal CommunicationWritten CommunicationTime ManagementOrganizationProactive MindsetAdvocacy