Senior Benefits Specialist

Grove Collaborative

Senior Benefits Specialist overseeing U.S. benefits administration, focusing on employee communication and compliance at Grove Collaborative.

Posted 7/22/2026full-timeRemote • California, Colorado, Illinois, Maine, Massachusetts, Montana, Nevada, New York, North Carolina, Pennsylvania, Texas, Washington • 🇺🇸 United StatesSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering U.S. employee benefits programs, including 401(k) plans and compliance with federal and state regulations. Proven ability to manage the Open Enrollment process, ensuring effective communication and implementation strategies.

Highest-signal resume keywords

Employee Benefits AdministrationOpen Enrollment ManagementCompliance with Employment LawsAttention to DetailCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

401(k) Plan AdministrationBenefits Program ManagementLeave of Absence CoordinationData Integrity AuditsNondiscrimination TestingEmployee Benefit Enrollment ProcessingFederal and State Leave LawsBenefit Invoice ReconciliationDocumentation MaintenanceSystem Implementation

Soft Skills

Communication SkillsOrganizational SkillsRelationship BuildingProactive Problem SolvingJudgment and Risk Management

Tools & Technologies

ADP

Certifications & Qualifications

SHRM-CP

Industry Keywords

Employee ExperienceBenefits ComplianceACACOBRAForm 5500San Francisco Health Care Security OrdinanceHRIS Data ManagementVendor ManagementEmployee Lifecycle SupportImmigration and Visa Administration

About the role

Key responsibilities & impact

Ensure a welcoming employee experience through timely communication, responsiveness, and thoughtful follow-through.
Administer Grove's U.S. benefits programs, including medical, dental, vision, life and AD&D, HSA, FSA, COBRA, and 401(k) plans.
Serve as the primary day-to-day point of contact for employees, benefit carriers, brokers, and third-party administrators to resolve benefit-related questions and administrative issues.
Process employee benefit enrollments, qualifying life event changes, and terminations accurately and within required payroll and carrier deadlines.
Partner with our leave of absence and disability vendor to administer employee leaves, review requests, coordinate documentation, and partner with HR Business Partners on leave-related matters.
Review and reconcile monthly benefit invoices and partner with Finance to support timely and accurate premium payments.
Perform routine audits of benefit enrollments, payroll deductions, HRIS data, and carrier records to ensure data integrity and resolve discrepancies proactively.
Maintain employee benefit records and documentation in accordance with company policies and applicable federal, state, and local regulations.
Support compliance activities related to benefits administration, including ACA, COBRA, Form 5500, nondiscrimination testing (NDT), San Francisco Health Care Security Ordinance (SFHCSO), and other required reporting.
Own the annual Open Enrollment strategy and execution end-to-end, partnering with our broker to evaluate plan design, timelines, and vendor logistics — including employee communications, education sessions, system configuration, testing, and implementation.
Partner with the Director of People Experience, CFO, broker, and carriers throughout the annual benefits renewal process by gathering information, evaluating plan options, preparing recommendations, and supporting implementation.
Stay informed on federal, state, and local legislative and regulatory changes impacting employee benefits and leave administration.
Support the employee lifecycle through new hire orientation, employee inquiries, and other People Experience initiatives and special projects as assigned.
Assist with immigration and visa administration.

Requirements

What you’ll need

5-7 years of Human Resources experience, including significant experience administering employee benefits.
Proven experience owning the Open Enrollment process end-to-end, including plan design decisions, employee communications, and system implementation, ideally in partnership with a broker.
Experience administering 401(k) plans and U.S. employee benefit programs.
Experience coordinating federal and state leave programs, including California leave laws.
Strong understanding of federal, state, and local employment laws related to benefits and leave administration.
Exceptional attention to detail with a proven ability to manage multiple priorities while maintaining a high degree of accuracy.
Strong customer service, communication, and organizational skills with the ability to build positive relationships across employees, vendors, brokers, and internal partners.
Ability to identify issues proactively, exercise sound judgment, and escalate risks appropriately.
Experience working with ADP is a plus.
SHRM-CP or comparable certification is a plus.