Senior Operations Manager, Fulfillment

Grove Collaborative

Senior Operations Manager overseeing fulfillment operations for a sustainability-focused consumer products company. Driving safety and operational performance in a Reno-based fulfillment center.

Posted 7/21/2026full-timeRemote • Nevada • 🇺🇸 United StatesSenior💰 $110,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in fulfillment and supply chain operations, with a focus on safety performance, labor budget management, and team development. Proven ability to analyze data for actionable insights and drive cultural alignment across departments.

Highest-signal resume keywords

Fulfillment Leadership ExperienceLabor Budget ManagementSafety Compliance KnowledgeTeam Development SkillsAnalytical Capability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Labor Cost TargetsCost-Per-Unit MetricsSafety Compliance StandardsData AnalysisOperational Leadership

Soft Skills

Problem-SolvingTeam BuildingCommunication

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree (Preferred)

Industry Keywords

Supply ChainWarehouse OperationsIncident ReportingAudit CompliancePeak Volume Management

About the role

Key responsibilities & impact

Own building safety performance — incident rates, near-miss reporting, audit compliance — as the foundation everything else is built on, not an afterthought to throughput.
Own the labor budget, labor cost targets, and cost-per-unit performance, and manage OT and labor spend against plan.
Develop your Inbound and Outbound Supervisors into leaders who can run their shifts without you in the building.
Find the systemic issue behind the recurring problem, and fix that instead of firefighting the same thing every week.
Hold the floor steady through peak volume and disruption, instead of white-knuckling through it.
Partner with Safety, Quality, Loss Prevention, Finance, and People so the building's numbers and its culture move in the same direction.

Requirements

What you’ll need

Bachelor's degree is strongly preferred; advanced degree a plus.
7 to 10+ years of fulfillment or supply chain leadership experience.
3+ years managing managers or senior supervisors in large-scale operations.
Demonstrated success leading operations with 100+ hourly associates.
Direct experience owning a labor budget, labor cost targets, and cost-per-unit or similar cost metrics.
Working knowledge of safety compliance standards (OSHA or equivalent) in an industrial/warehouse setting.
Strong analytical capability with the ability to translate data into action.
Proven track record of building leaders and improving underperforming teams.
Availability across shifts, including nights, weekends, and peak-season demands as needed.

Benefits

Comp & perks

Competitive benefits - medical, vision, dental
Equity - shared success is core to our mission
Flexible Paid Time Off - we care most about results
Free VIP membership and 50% employee discount