Associate Manager, Marketplace & Channel Operations

Grove Collaborative

Marketplace and Channel Operations Manager supporting Grove Collaborative's ecommerce channels like Amazon and TikTok Shop. Responsible for performance reporting, operations, and agency collaboration.

Posted 5/11/2026full-timeRemote • California, Colorado, Illinois, Maine, Massachusetts, Montana, Nevada, New York, North Carolina, Pennsylvania, Texas, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $83,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain weekly reporting across Amazon, QVC, iHerb, and emerging retail channels (including TikTok Shop as needed)
Review Amazon agency reporting to understand performance drivers and flag trends, risks, and opportunities
Translate data into clear, actionable takeaways for the Director and broader team
Own item setup and catalog updates across marketplace and retail channels
Coordinate inputs such as content, images, pricing, claims, and SKU/UPC data
Maintain trackers for launches, promotions, content updates, compliance issues, PO status and follow-ups
Ensure execution is accurate, timely, and aligned with established processes
Track agency and broker deliverables and follow up to ensure completion
Support competitive tracking across priority products (pricing, content, ratings, promotions, share of voice)
Partner with the Amazon agency to monitor and resolve account health issues (suppressed listings, stranded inventory, buy box issues, policy flags)
Identify opportunities to improve or streamline reporting and operational workflows
Begin to apply AI and automation tools to reduce manual work and improve efficiency.

Requirements

What you’ll need

2–4 years in marketplace, ecommerce, retail operations, catalog operations, or account support
Hands-on Amazon experience (Seller Central, Vendor Central, reporting tools)
Strong analytical and reporting skills (Excel / Google Sheets)
Ability to interpret data and translate it into clear next steps
Strong project management and follow-through
Experience working with marketplace platforms
Experience working with retailer portals
Experience working with agency partners
Clear written and verbal communication skills
High level of organization and attention to detail.

Benefits

Comp & perks

Competitive benefits - medical, vision, dental
Equity - shared success is core to our mission
Flexible Paid Time Off - we care most about results
Free VIP membership and 25% employee discount
Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingproject managementcatalog operationsecommercemarketplace operationsExcelGoogle SheetsAI toolsautomation

Soft Skills

analytical skillscommunication skillsorganizational skillsattention to detailfollow-throughinterpretation of dataactionable insightscollaborationproblem-solvingtime management