Senior Program Manager

Groups360

Senior Program Manager managing complex technology programs at Groups360. Leading project delivery and maintaining communication with stakeholders while leveraging AI tools for efficiency.

Posted 7/25/2026full-timeBrentwood • Tennessee • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex technology programs, including risk management, budget monitoring, and effective communication with stakeholders. Proficient in using tools like Jira and Confluence for tracking progress and reporting on program health.

Highest-signal resume keywords

Program ManagementRisk Register ManagementJira ProficiencyBudget MonitoringStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementRisk ManagementBudget MonitoringDependency TrackingStatus Reporting

Soft Skills

Effective CommunicationJudgmentComfort with Ambiguity

Tools & Technologies

JiraConfluenceClaude EnterpriseAtlassian Rovo

Industry Keywords

Technology ProgramsProject ManagementStakeholder EngagementProgram Health Reporting

About the role

Key responsibilities & impact

Manage complex technology programs and projects through to completion, keeping them aligned with business objectives and the broader company vision
Track and coordinate dependencies across multiple related projects within a program to ensure integrated, timely delivery
Articulate the impact of company-level priority changes on program scope, timeline, and objectives, and provide the data leadership needs to make informed prioritization decisions
Own and proactively maintain the risk register for all active programs, escalating risks to leadership as needed
Define clear escalation paths for risks and blockers, so issues get in front of the right person in time to act on them
Serve as the primary communicator of program status, progress, and key metrics to leadership and stakeholders
Define the success metrics for each program what “on track” actually means and use them consistently in reporting and decision-making
Keep an eye on program and project budgets relative to plan, flagging variances early and working with stakeholders to keep spend aligned with expected outcomes
Factor team capacity into sequencing and prioritization decisions, surfacing where competing priorities are stretching resources too thin
Partner closely with development teams to understand scope, sequencing, and dependencies, staying plugged into what's happening across each one
Monitor the health and progress of individual projects across the portfolio, and work through tactical roadblocks as they come up
Run lessons-learned reviews once major programs wrap, and carry those takeaways into how the next ones get planned
Build and maintain reporting and dashboards using Jira, Confluence, and Atlassian Rovo to give stakeholders visibility into program and project health
Use Claude Enterprise to support program management work status reporting, data synthesis, documentation, and other recurring tasks and help spot new opportunities for AI-assisted process improvement
Facilitate communication and coordination across internal departments and, where needed, directly with external clients on customer-facing programs, to keep everyone aligned and moving efficiently
Communicate effectively with both internal and external audiences, using judgment to determine what information is appropriate to share with each based on their role, context, and need to know

Requirements

What you’ll need

5+ years of experience managing complex technology programs or projects, ideally across multiple concurrent workstreams
Proven ability to track dependencies across teams and sequence work at the program level
Hands-on experience building and maintaining a risk register, including defining escalation paths that actually get issues in front of the right person in time
Strong working knowledge of Jira and Confluence for tracking work, building dashboards, and reporting on program health
Comfort using AI tools like Claude Enterprise or Atlassian Rovo as part of daily workflow drafting updates, synthesizing data, and reducing time spent on routine reporting
Track record of owning program-level status communication to leadership, including defining what “on track” means and reporting against it consistently
Experience monitoring budgets against plan and flagging variances before they become a problem
Excellent written and verbal communication skills, with sound judgment about what to share with whom
Comfort with ambiguity and a shifting mix of priorities across an active portfolio of programs

Benefits

Comp & perks

Equal Opportunity Employer
Commitment to diversity, multiculturalism, and inclusion