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Agency Assistant
Groupe SOLOCAssistant d'Agence gérant l'administration, la planification des opérations et le suivi des dossiers. Rejoignez le leader français de la location de fraiseuses routières.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing administrative tasks such as scheduling, invoicing, and customer order handling. Proficient in communication and problem-solving to effectively address customer disputes and operational needs.
Highest-signal resume keywords
Front-Desk ReceptionCustomer Order ManagementExpense Report ManagementOrganizational SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative File ManagementInvoicingQuote PreparationMail ManagementOrder Placement
Soft Skills
Problem-Solving AbilityAttention to DetailOperational FlexibilityDeadline Management
Tools & Technologies
Management SoftwareIT Systems
Industry Keywords
Customer DisputesMedical ExaminationsCompensatory Time OffMachinery Scheduling
Tech Stack
Tools & technologiesChef
About the role
Key responsibilities & impact- Provide front-desk reception and handle incoming phone calls
- Manage incoming and outgoing mail
- Place orders for office supplies
- Maintain and update administrative personnel files
- Forward drivers' daily and workshop reports
- Manage follow-up of medical examinations
- Track paid leave and RTT (compensatory time off)
- Manage expense reports
- Handle customer orders
- Schedule machinery and drivers' work
- Locate required machinery based on operational needs
- Prepare quotes and estimates
- Handle pre-billing and invoicing
- Manage credit notes
- Manage customer disputes in collaboration with the agency manager
Requirements
What you’ll need- Excellent verbal and written communication skills
- Knowledge of common management software and IT systems
- Strong organizational skills, accuracy and attention to detail
- Problem-solving ability and operational flexibility
- Ability to meet deadlines and manage priorities
Benefits
Comp & perks- Holiday vouchers
- Paid-leave bonus (30% on the first 4 weeks)
- PROBTP family health insurance plan