Assistant Manager, Back Office
Groupe Santiane
full-time
Posted on:
Location Type: Office
Location: Nice • France
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Salary
💰 €31,000 per year
About the role
- Assist the manager in their duties and act as their substitute in their absence
- Achieve performance targets (quality and productivity)
- Participate in onboarding, training (initial and ongoing) and support of team members
- Contribute to the department's operations: create schedules and assign tasks
- Monitor activity and supervise agents and the team lead
- Perform analysis, monitoring and quality control of files
- Contribute to the analysis of productivity statistics
Requirements
- 3 years' experience in insurance or in a similar role
- Minimum education: Bachelor's degree (Bac +3)
- Interest in team management and staff development
- Strong interpersonal skills and empathy
- Expected adaptability and attention to detail
Benefits
- Remote work possible
- Meal vouchers covered 59% by the employer (value: €11)
- Group health insurance (basic plan provided for the employee)
- 100% coverage of public transport costs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
interpersonal skillsempathyadaptabilityattention to detail