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Maintenance Technician
Groupe InterwayTechnicien de Maintenance Informatique Itinérant chez INTERWAY, accompagnant les utilisateurs et garantissant le bon fonctionnement des équipements IT.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing equipment malfunctions, with a strong focus on preventive maintenance and user support. Proficient in managing inventory and utilizing systems for monitoring and reporting interventions.
Highest-signal resume keywords
Equipment DiagnosisPreventive MaintenanceUser SupportNetwork KnowledgePOS System Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fault DiagnosisEquipment RepairSystem ImagingWindows 7Windows 10Apple iOSNetwork SystemsBack-Office SystemsTest ProceduresInventory Management
Soft Skills
AutonomyProfessionalismStress ManagementAttention to DetailCommunication
Tools & Technologies
OMTI SystemPOS SystemsCustomer DisplaysVirtualized EnvironmentsPhysical Server Operating Systems
Industry Keywords
Retail EnvironmentInternal GuidelinesPreventive ActionsUser Support Procedures
Tech Stack
Tools & technologiesChefiOS
About the role
Key responsibilities & impact- Quickly diagnose faults and malfunctions on equipment
- Consult knowledge bases to identify appropriate solutions
- Repair defective equipment and apply test procedures at each stage
- Install new hardware and deploy required software
- Anticipate failures through preventive actions such as system imaging (mastering), backups, and the implementation of alert systems
- Provide follow-up and user support to ensure optimal operation
- Log equipment receipt and returns dynamically
- Place equipment orders and check off-site inventory
- Monitor interventions in the OMTI system, prepare reports and close tickets
- Communicate with your team leader in case of malfunctions, delays, or specific issues
Requirements
What you’ll need- Education: Vocational diploma (Bac Pro) up to Bachelor's degree (Bac+3)
- Autonomy and professionalism, with good stress-management skills
- Attention to detail and adherence to internal guidelines and procedures
- Basic knowledge of networks, Wi‑Fi, and Windows 7 and 10 operating systems
- Experience in the retail environment, particularly with cash registers (POS), customer displays, and network/back-office systems
- Knowledge of Apple iOS (tablets) and server operating systems for back-office environments, whether virtualized or physical
Benefits
Comp & perks- Company car + fuel card
- Supplementary health insurance (70% employer contribution)
- Meal vouchers worth €9.50
- Annual profit-sharing
- Gift cards
- Holiday vouchers (Chèques vacances)