Maintenance Technician

Groupe Interway

Technicien de Maintenance Informatique Itinérant for INTERWAY, responsible for diagnosing and repairing IT equipment in the retail sector. Involvement in equipment management, installations, and user support.

Posted 7/18/2026full-timeLyon • 🇫🇷 FranceMid-LevelSenior💰 €2,000 - €2,150 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing equipment malfunctions, with a strong focus on user support and adherence to internal procedures. Proficient in managing hardware installations, software deployments, and maintaining optimal operation in retail environments.

Highest-signal resume keywords

Fault DiagnosisEquipment RepairNetworking KnowledgePOS Systems ExperienceWindows Operating Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fault DiagnosisEquipment RepairNetworking KnowledgeWindows 7Windows 10POS SystemsApple iOSServer Operating SystemsMaster Image CreationTesting Procedures

Soft Skills

AutonomousProfessionalStress ManagementRigorAdherence to Guidelines

Tools & Technologies

Knowledge BasesAlert SystemsRemote Stock MonitoringOMTI Tracking

Certifications & Qualifications

Vocational DiplomaBac ProBac+3BTSDUT

Industry Keywords

Retail EnvironmentCustomer DisplaysNetwork/Back-Office

Tech Stack

Tools & technologies

ChefiOS

About the role

Key responsibilities & impact

Quickly diagnose faults and malfunctions on equipment.
Consult knowledge bases to identify appropriate solutions.
Repair defective equipment and apply testing procedures at each stage.
Install new hardware and deploy required software.
Anticipate failures by performing master image creation and deployment, backups, and setting up alert systems.
Provide follow-up and user support to ensure optimal operation.
Record the receipt and return of equipment dynamically.
Place equipment orders and monitor remote stock levels.
Track interventions in the OMTI, produce reports and close tickets.
Communicate with your team leader in case of malfunctions, delays, or specific issues.

Requirements

What you’ll need

Education: Vocational diploma (Bac Pro) to Bac+3, such as BTS or DUT in computer systems and software, or proven experience in the IT sector.
Autonomous and professional, with good stress management.
Rigour and adherence to internal guidelines and procedures.
Basic knowledge of networking, Wi‑Fi, and Windows 7 and 10 operating systems.
Experience in the retail environment, notably with POS systems, customer displays and the network/back-office side.
Knowledge of Apple iOS (tablets) and server operating systems, whether virtualized or physical.

Benefits

Comp & perks

Company vehicle + fuel card
Health insurance (70% employer contribution)
Meal vouchers worth €9.50
Annual profit-sharing bonus
Gift cards
Holiday vouchers