Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Groupe Interway

Local Support Technician

Groupe Interway

Technicien Support de proximité providing first-level IT support in Paris. Handling user incidents and system management with a focus on troubleshooting and user assistance.

Posted 7/18/2026full-timeParis • 🇫🇷 FranceJunior💰 €2,100 - €2,200 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Level 1 technical support, including user assistance, hardware and software troubleshooting, and workstation management. Proficient in managing user accounts and utilizing ITSM tools for ticket tracking and documentation.

Highest-signal resume keywords
Level 1 Technical SupportWindows 10/11 EnvironmentsActive Directory ManagementITSM Tool ProficiencyHardware and Software Troubleshooting

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User SupportIncident ResolutionWorkstation ManagementImage DeploymentSystem CloningHardware ReplacementSoftware InstallationTechnical DocumentationNetworking Knowledge
Soft Skills
User Awareness TrainingGuidance on Best Practices
Tools & Technologies
Active DirectoryITSM ToolMicrosoft 365 Office Suite
Certifications & Qualifications
Degree in IT (Bac +2: BTS SIO, DUT in Computer Science or Equivalent)

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • User support and assistance
  • Take ownership of and resolve Level 1 technical incidents (workstations, software, basic networking)
  • Provide on-site support to employees
  • Diagnose and resolve hardware and software malfunctions
  • Escalate complex incidents to Level 2 or specialized teams
  • Workstation management
  • Install, configure and update Windows 10 / Windows 11 workstations
  • Image deployment and system cloning (mastering)
  • Replace and configure hardware components
  • Administration & tools
  • Manage user accounts via Active Directory
  • Manage and track tickets using an ITSM tool
  • Install and configure business applications
  • Participate in internal IT projects (deployments, migrations, hardware renewals)
  • Write and update technical documentation
  • Raise user awareness and guide users on best practices

Requirements

What you’ll need
  • Degree in IT (minimum Bac +2: BTS SIO, DUT in Computer Science or equivalent)
  • Proven experience in on-site Level 1 support
  • Strong knowledge of Windows 10/11 environments
  • Skills in Active Directory, ticketing tools, Microsoft 365 office suite
  • Networking knowledge appreciated

Benefits

Comp & perks
  • Health insurance (70% employer contribution)
  • Meal vouchers worth €9.50
  • Annual profit-sharing bonus
  • Gift cards
  • Holiday vouchers