Group O

Operations Manager

Group O

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $95,000 - $105,000 per year

Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Oversee all warehouse activities, including receiving, storage, picking, packing, and shipping, to ensure timely and accurate order fulfillment and meet customer service level agreements.
  • Develop and implement operational policies, procedures, and systems to improve efficiency, minimize errors, and maximize productivity.
  • Coordinate with various departments to ensure seamless workflow and effective communication.
  • Monitor inventory levels and control stock movements to minimize shortages and excess inventory, while ensuring accuracy and compliance with inventory management protocols.
  • Lead, mentor, and train warehouse staff, providing guidance, performance feedback, and support to foster a culture of teamwork and accountability, as well as hire, perform disciplinary actions, and dismiss as appropriate.
  • Maintain a safe and clean working environment, enforcing safety regulations and conducting regular inspections to identify hazards and implement corrective actions.
  • Track and analyze key account metrics, such as client satisfaction, usage patterns, and revenue growth, to assess performance and identify areas for improvement.
  • Stay informed about industry trends, competitor activities, and market developments to anticipate client needs and provide strategic guidance.
  • Develop and implement continuous quality improvement initiatives.
  • Build and maintain relationships with vendors and suppliers. Manage supplier performance.

Requirements

  • High School Diploma
  • Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field; or certification is a plus.
  • Two plus years’ experience in warehouse operations management, preferably in a distribution or logistics environment.
  • Experience with ERP systems (preferred).
  • Experience with ISO or other formal quality systems (preferred).
  • Experience in Lean Manufacturing (preferred).
  • Strong leadership skills with the ability to motivate and inspire teams to achieve goals and drive continuous improvement.
  • Excellent organizational and problem-solving abilities, with diligence and an initiative-taking approach to addressing issues.
  • Solid understanding of warehouse management principles, inventory control techniques, and best practices in logistics and distribution.
  • Proficiency in warehouse management software (WMS) and Microsoft Office Suite.
  • Ability to read, write, and speak English.
  • Excellent communication skills, both verbal and written, with the ability to effectively interact with stakeholders at all levels.
  • Ability to thrive in a fast-paced, deadline-driven environment and manage competing priorities effectively.
  • Knowledge of Group O client portfolio industries and relevant market trends is a plus (preferred).
  • Ability to lift fifty pounds, and bend, stand, walk, and lift for extended periods.
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