Manager

• Oversee the recruitment, contracting, and onboarding of providers across all specialties.
• Negotiate provider agreements, fee schedules, and amendments in alignment with company policy and CMS regulations.
• Build and maintain strong, collaborative relationships with providers.
• Oversee day-to-day provider relations functions including onboarding, engagement, and issue resolution.
• Monitor provider satisfaction and implement initiatives to improve the provider experience.
• Ensure all contracting and credentialing activities adhere to CMS, state, and NCQA standards.
• Partner with Compliance and Credentialing teams to support audits and submissions.
• Track and report key performance indicators (KPIs) such as network adequacy and provider satisfaction.
• Coach and develop staff to foster a culture of accountability and continuous improvement.

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