Sales and Service Technician

Groundwork USA

Service Technician at Groundworks delivering foundation repair solutions while building relationships with customers. Traveling to appointments and performing maintenance and reactive service visits for existing installations.

Posted 6/18/2026full-timeFargo • North Dakota • 🇺🇸 United StatesJunior💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Requirements

What you’ll need

1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License is required

Benefits

Comp & perks

Competitive base pay + commission & bonus
Best-in-class paid-training program with commission eligibility
Company-generated leads - no cold calling required!
Company service vehicle and fuel card provided
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
Employee Ownership Program lets you share the upside
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer relationsrelationship buildingcommunicationdiagnosisproblem-solving

Certifications

high school diplomaGEDvalid Driver's License