Sales and Service Specialist

Groundwork USA

Service Technician executing appointments with homeowners post-installation and providing consultative sales for foundation solutions. Focused on building customer relationships and recommending enhancements.

Posted 6/10/2026full-timeSpartanburg • South Carolina • 🇺🇸 United StatesJunior💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Requirements

What you’ll need

1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License is required

Benefits

Comp & perks

Competitive base pay + commission & bonus
Best-in-class paid-training program with commission eligibility
Company-generated leads - no cold calling required!
Company service vehicle and fuel card provided
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnose issuesinstall productsperform maintenanceexecute appointmentsrecommend products

Soft Skills

customer relationsrelationship buildingcommunicationproblem-solvingadherence to safety regulations

Certifications

high school diplomaGEDvalid Driver's License