Account Manager

GroundTruth

Account Manager providing operational support and driving client success at GroundTruth. Enhancing client relationships and managing data-driven advertising campaigns.

Posted 6/25/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $82,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own pre- and post-sale operational support for the direct sales organization in a fast-paced, client-facing environment, managing priorities and meeting deadlines effectively
Utilize campaign data, analytics, and insights (i.e. best practices, historical performance data, case studies, analytics tools, and campaign history) to inform strategy
Enhance account team and client knowledge by building strategic account plans and driving successful sales strategies
Translate data into compelling narratives through reportable insights, wrap-up reports, and quarterly business reviews
Develop and maintain strong customer relationships, acting as a key point of contact for clients (both direct and via media agencies and trading desks)
Actively participate in client meetings, clearly articulating opportunities and aligning solutions to client objectives using GroundTruth’s product suite
Identify and drive upsell opportunities by proactively recognizing client needs and influencing investment decisions
Support the Account Executive throughout the sales process while helping solve challenges, take ownership of outcomes, and navigate client stakeholders

Requirements

What you’ll need

1–2 years of media experience in a client-facing or fast-paced environment
Bachelor’s Degree or 3+ years of experience in a related field (ad tech, customer success, project management)
Strong analytical and problem-solving skills, with the ability to interpret data, draw conclusions, and make recommendations
Excellent organizational and project management skills, with the ability to prioritize and deliver high-quality work on time
Strong written and verbal communication skills, with confidence engaging stakeholders at all levels
A strategic mindset, with the ability to understand and articulate sales opportunities at a client level
Adaptability and flexibility to pivot quickly in response to evolving business needs
Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce
Technical aptitude with a willingness to learn and adopt new tools and technologies

Benefits

Comp & perks

Fully-paid medical premiums for employees
401(k) employer match
Generous parental leave
Wellness and gym reimbursement
Family and pet expense reimbursement
Education and coaching reimbursement program
Daily lunch credit when working in-office
Fully stocked snacks and beverages in-office
Option for mobile phone reimbursement or separate company phone
Equity analysis to ensure fair pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingsales strategyaccount managementproject managementproblem-solvingstrategic planningupselling

Soft Skills

communicationorganizational skillsadaptabilityflexibilitystakeholder engagementrelationship buildingprioritizationownership