Groundswell

Senior IT Program Manager

Groundswell

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $93,916 - $198,942 per year

Job Level

Senior

Tech Stack

PMP

About the role

  • Who We? Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results . Are you ready to be audacious, be bold and drive change at a rapid pace ? Join us, where w e’ll make a greater impact together. What You'll do: As a Senior IT Program Manager supporting Department of Transportation (DOT) programs, you will serve as the overall leader and primary interface for contract execution, program performance, and strategic client engagement. You will be responsible for driving the success of large-scale IT initiatives through disciplined program management, vendor oversight, and strong customer relationship management. Key responsibilities include: Program Management Organize, direct, and manage contract operations encompassing multiple, interrelated project tasks. Oversee all project aspects, including program schedules, budgets, reporting, onboarding/offboarding, and deliverables. Manage program deliverables and ensure task order–specific submissions are accurate and timely. Ensure adherence to federal agency security, confidentiality, and compliance requirements. Work collaboratively with subcontractors to achieve mission objectives. Proactively identify, escalate, and resolve risks and issues to maintain program momentum. Partner with the client and Groundswell leadership to develop and implement solutions for complex program challenges. Vendor / Subcontractor Management Partner with vendors to engineer secure solutions aligned with customer mission requirements. Define expectations and hold vendors accountable to meet program needs and deliver quality outcomes. Track vendor performance against KPIs and SLAs, ensuring accountability and compliance. Conduct recurring performance reviews and address gaps as needed. Resolve vendor-related risks collaboratively, ensuring continuity of program delivery. Build and sustain strong vendor relationships to support long-term program success. Customer Relationship Management Serve as the senior-level interface with federal client leadership. Build and maintain strong customer relationships through consistent, high-quality delivery. Collaborate with client teams to review task plans, deliverables, and strategic direction. Provide executive-level reporting with data-driven insights and recommendations. Identify opportunities to expand program value and align with agency mission priorities. Leadership and Team Management Lead and mentor geographically dispersed program teams, setting clear objectives and ensuring accountability. Cultivate technical and operational excellence across all workstreams. Partner with architects, engineers, and senior leadership to drive innovation and growth. Promote a collaborative, results-driven culture rooted in transparency, integrity, and performance.

Requirements

  • Education: B.A./B.S. in Computer Science, Information Systems, Engineering, or a related field; Master’s degree preferred. Clearance: Public Trust (U.S. Citizenship required). Experience: 10+ years of management and leadership experience. 10+ years of program or project management experience in dynamic, rapidly changing environments. Demonstrated ability to perform cost/benefit and analytical assessments using quantitative and qualitative methods. Proven success in implementing new and emerging IT technologies and applications. Experience engaging customers to assess needs and resolve issues effectively. Strong presentation skills with demonstrated success in large-group and executive communications. Experience supporting the Department of Transportation. Success managing strategic, operations, and technology-focused projects and processes. Demonstrated expertise in vendor management, risk management, stakeholder communication, and enterprise-scale system integration. Strong proficiency in scope, schedule, and cost management. Extensive experience managing relationships with OEMs and subcontractor partners in the federal space. Exceptional interpersonal skills and a proven ability to build trusted senior-level client relationships. Track record of leading diverse, multidisciplinary teams with progressive responsibility. Strong problem-solving skills with the ability to resolve complex program challenges. Preferred Experience: Candidate with a current DOT public trust Candidate local to the DC metro area Advanced knowledge of Agile methodologies and modern software development practices. PMP certification (or equivalent) strongly desired Certified Scrum Master