Benefits Associate, Operations - Southeast Asia
Remote
People Operations Coordinator
Groundfloor Finance
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Post and update job openings on career sites and internal channels with accuracy and authenticity.
- Schedule interviews and coordinate calendars for candidates and hiring teams, adjusting with agility when plans change.
- Communicate with candidates to provide updates, answer questions, and ensure a positive experience built on kindness, trust, and professionalism.
- Keep applicant tracking systems (ATS) up to date with candidate progress, demonstrating accountability for data accuracy.
- Create and maintain interview scorecards to help teams deliver high-quality, actionable feedback.
- Contribute to process improvements and employer branding initiatives.
- Over time: coordinate onboarding and orientation, support offboarding processes, and prepare People Ops documents (e.g., salary adjustment letters, policy updates).
Requirements
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Clear, professional communication - both written and verbal - reflecting authenticity and kindness.
- A customer service mindset and enthusiasm for helping others succeed.
- Proactive and persistent, with strong follow-through and attention to detail.
- Ability to handle sensitive information with trustworthiness and discretion.
- Comfort with using technology and learning new systems.
- Positive attitude! You welcome feedback, adapt with agility, and are committed to being helpful.
- Experience in HR, People Ops, or administrative/coordination roles is a plus.
- Familiarity with an ATS or HRIS system is a plus but not required.
- Backgrounds in hospitality, customer service, education, healthcare, or tech - where empathy, multitasking, and people-focus shine.
