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Groombuggy

Inbound Sales Representative – Full-Cycle

Groombuggy

Sales Associate focused on inbound and outbound sales for Barkbus, the mobile dog grooming company. Engaging customers and maximizing bookings in a fun, remote work environment.

Posted 5/12/2026contractRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $7 - $9 per hourWebsite

About the role

Key responsibilities & impact
  • Handle inbound calls and proactively make outbound calls to schedule new customers and resolve scheduling needs, with a minimum expectation of 70 calls per day.
  • Quickly respond to and manage inbound customer leads through calls, texts, and other channels, prioritizing live-call speed and fast follow-up to maximize conversion.
  • Manage day-to-day tasks and accurately document lead details, call outcomes, and follow-up needs in our CRM tool, Marathon (training provided).
  • Leverage your sales skills to understand each customer's needs and confidently communicate Barkbus' value.
  • Build rapport with pet parents by personalizing each interaction and understanding their dog’s needs and grooming preferences.
  • Take full ownership of closing bookings on the call, ensuring clear next steps and confirmed appointments.
  • Coordinate and schedule appointments for our team of professional groomers, including handling rescheduling and special requests with care, while collaborating with operations and dispatch to maximize efficiency and route optimization.
  • Collaborate with internal teams to continuously improve operations, systems, and overall customer experience.
  • Maintain performance targets including a minimum of 7 bookings per day and $1,500 in daily revenue generated.
  • Be highly responsive and consistently available during assigned shifts, delivering a reliable customer experience with rapid response times and disciplined follow-up execution.

Requirements

What you’ll need
  • Minimum of 1-2 years of proven success in inbound and outbound sales, ideally in a high-volume, fast-paced environment.
  • Strong inbound and outbound experience; ability to cold call, generate leads, build rapport, identify customer needs, and close the deal.
  • Ability to consistently manage high call volume per day (minimum of 70 calls a day).
  • Consistent track record of hitting and ideally surpassing sales quotas, with a strong focus on daily revenue performance and measurable results.
  • Excellent written and spoken English communication skills. Clear and concise written communication.
  • Strong attention to detail and a friendly, customer-centric attitude.
  • Adaptable and responsive to changing schedules and business needs, with a mindset geared toward flexibility and growth.
  • Fully remote-ready: reliable internet, a dependable computer setup, and a professional-grade headset for seamless communication.

Benefits

Comp & perks
  • Competitive Hourly Rate
  • Average annual bonus of $2,400, distributed and paid out on a monthly basis based on performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
inbound salesoutbound saleslead generationcold callingbooking managementCRM managementsales quotasrevenue performancecustomer needs assessmentappointment scheduling
Soft Skills
communication skillsattention to detailcustomer-centric attitudeadaptabilityrapport buildingflexibilityproblem-solvingteam collaborationtime managementresponsiveness