Change Management Specialist

Gritter Francona

Change Management Specialist planning and implementing changes for the Veterans Health Administration. Collaborating with teams to support modernization initiatives in the Veterans Family Member Program.

Posted 7/17/2026full-timeRemote • District of Columbia, Florida, Texas, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in organizational change management principles and methodologies, with a focus on stakeholder engagement, communication strategies, and user adoption. Proven ability to assess organizational readiness and measure the effectiveness of change initiatives using Key Performance Indicators (KPIs).

Highest-signal resume keywords

Organizational Change ManagementStakeholder EngagementCommunication StrategiesUser AdoptionKey Performance Indicators

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management PlansRisk Mitigation StrategiesTraining CoordinationPerformance MetricsModernization Initiatives

Soft Skills

CollaborationCommunicationProblem-Solving

Tools & Technologies

User GuidesTraining MaterialsPresentationsJob Aids

Industry Keywords

VHAGovernment AgencyIntegrated Project TeamsOrganizational ReadinessBusiness Processes

About the role

Key responsibilities & impact

Develop, implement, and maintain organizational change management strategies that support the successful delivery of modernization initiatives across the VFMP Modernization Portfolio.
Assess organizational readiness and identify potential impacts associated with new technologies, business processes, and modernization initiatives.
Develop change management plans that address stakeholder engagement, communications, training, user adoption, resistance management, and transition activities.
Collaborate with Government stakeholders, Integrated Project Teams (IPTs), project managers, business owners, and technical teams to ensure change management activities are integrated into project planning and execution.
Develop and execute communication strategies that provide timely, accurate, and consistent information regarding modernization initiatives, project milestones, system changes, and implementation activities.
Create communication materials, user guides, presentations, job aids, training materials, frequently asked questions, and other documentation supporting organizational change.
Coordinate and support training activities to prepare end users for new systems, business processes, and operational procedures.
Identify organizational risks associated with change initiatives and recommend mitigation strategies to minimize disruption to business operations.
Monitor stakeholder engagement and user adoption through surveys, feedback mechanisms, performance metrics, and readiness assessments.
Measure and report the effectiveness of change management activities using established Key Performance Indicators (KPIs) and other performance measures.

Requirements

What you’ll need

Bachelor's degree
Previous experience supporting the VHA or other government agency
Organizational change management principles, methodologies and best practices

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development