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Tech Stack
Tools & technologiesAmazon RedshiftAWSElasticSearchJavaScriptKubernetesMongoDBMySQLNode.jsPostgresRedisTerraformTypeScript
About the role
Key responsibilities & impact- Own the architecture of Grip's platform-wide data and AI infrastructure — from how event data is captured and modelled, to how it's stored, governed and served to downstream consumers including search, recommendations, analytics, and AI agents.
- You'll set the standards that squads build against, and you'll directly build the shared infrastructure that no single squad owns.
- Own platform-wide data architecture: capture standards, data modelling, storage strategy, and serving layers used across the organisation
- Design and build the data infrastructure powering analytics, search, recommendations, and AI/agentic features
- Build and scale data pipelines handling high-volume event interaction data across the platform — both batch and streaming — with reliability and low latency at the core
- Own the data layer that underpins Grip's Agentic products, ensuring agents and MCP-based tools have access to clean, well-modelled, real-time data
- Define data contracts and standards that product squads (Engage, Manage) build against, working as a technical peer to their Principal / Senior Engineers.
- Establish data quality, governance and lineage standards across the organisation, including PII handling in line with GDPR
- Drive the technical strategy for how Grip captures and governs new categories of data (e.g. smart badge telemetry, location/proximity signals) in a privacy-compliant, lawful-basis-aware way
- Build observability into data systems — structured logging, freshness and quality monitoring, SLOs, and pipeline health dashboards
- Champion high-quality technical communication: proposals, specifications, and documentation that other teams can build on
- Mentor engineers across the organisation on data architecture and AI infrastructure best practices
Requirements
What you’ll need- Proven track record owning data architecture at scale in a production SaaS environment, ideally in a platform-level (not single-product) capacity
- Strong experience with both operational databases (Postgres, MongoDB/DocumentDB, MySQL) and analytical/data warehouse systems (Redshift)
- Experience building and scaling data pipelines (batch and streaming) using tools such as Kinesis, SQS/SNS, and Lambda
- Strong understanding of search and retrieval systems (Elasticsearch) and how data modelling choices affect downstream relevance and ranking
- Deep hands-on experience building with LLMs, coding assistants (Claude, GitHub Copilot), and agentic systems
- Experience with Model Context Protocol (MCP), AI orchestration, or similar agentic frameworks
- AI safety fluency — prompt injection, jailbreaks, output validation, guardrail design, since the data layer you build directly feeds agentic systems
- Experience with caching and performance at scale (Redis/Elasticache)
- Strong fullstack literacy across TypeScript/Node.js so you can work effectively with product engineering teams, even if your focus is data and AI infrastructure
- DevOps fluency: AWS, Kubernetes/EKS, Terraform, CI/CD pipelines
- Excellent observability practices — structured logging, metrics, distributed tracing, SLOs (Datadog, Sentry)
- Feature flags, canary deployments, and gradual rollout patterns
- Track record of driving data quality, governance and compliance standards (GDPR experience a strong plus given our SmartBadge and location-tracking work)
- Exceptional communication and influencing skills — this role has no direct authority over squad roadmaps and must lead through technical credibility and clear standards
- Product mindset — able to translate ambiguous business goals ("help us maximise our event data") into a concrete, platform-wide technical roadmap
Benefits
Comp & perks- 25 holiday days per year
- sabbatical leave opportunities
- Company training and professional development budget
- Group life insurance and company health plan
ATS Keywords
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Hard Skills & Tools
Data ArchitectureData Pipeline DevelopmentData ModellingEvent Data CaptureOperational DatabasesAnalytical SystemsSearch SystemsAI Safety FluencyFullstack LiteracyDevOps Fluency
Soft Skills
Technical CommunicationMentoringInfluencing SkillsProduct Mindset
