Grip

Customer Engagement, Concierge Specialist

Grip

full-time

Posted on:

Location Type: Remote

Location: Serbia

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About the role

  • Get people talking to ensure engagement on the Grip platform
  • Execute outbound engagement campaigns to drive login rates and app downloads
  • Facilitate bookings of meetings through concierge matchmaking support
  • Onboard users to convert them from 'registered' to 'active' quickly
  • Conduct engaging video demonstrations of the Grip platform and mobile app

Requirements

  • Background in tele-sales, SDR roles, or outbound account management preferred
  • Availability for US shifts exclusively (9am-6pm EST) between March & April 2026
  • Must be able to manage high-volume outbound calls and live video demonstrations
  • Ability to maximize meeting volume and drive platform adoption
Benefits
  • No specified benefits mentioned
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
tele-salesoutbound account managementvideo demonstrationshigh-volume outbound calls
Soft Skills
engagementcommunicationuser onboardingmeeting facilitationplatform adoption